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Please, MME, use your brain when correcting/filling in blanks. - dnr

Posted: Dec 18, 2012

There has to be a fine line between vertabatim and what is transcribed. :-

Blanks are sometimes left for a reason, and anyone with the knowledge they should have to do QA should know when the value and/or unit of measurement is impossible. The measurement unit the doctor dictated, probably by mistake, was impossible. If that value was so, that duct would have been half the height of the patient. Although, the doctor was ESL, so he may not have known the difference anyway.

At least I know I will not be the one whose shoulders this falls upon if the doctor pays attention before he signs the document off.

The sad penny MM pays the MME to fill in blanks certainly was not worth the time to fill in that blank. Although, I don't know if they get crucified for sending documents off with "too many" blanks.

so you leave a QA note - nobody is perfect

[ In Reply To ..]
leave a QA note (which the MME will then remove) saying, at 236, incorrect measurement given, or something. Were there other blanks? If that was the only one, it wouldn't even have to go to QA.

why should anyone have to tell QA how to do their job? - their own fault if they dont know

[ In Reply To ..]
I am sorry, but they should know an incorrect measurement just like we should. If they cant stop to look it up like we have to, that is too damn bad. I would never take the time to "alert" the QA. That is ridiculous.

We were told not to leave a QA note because - "it slows you down and

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slows down the MME because she/he has to take time and remove it."

This is not what was meant - anon

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What we were told is not to leave notes like "blank" or "can't understand" but we were to leave explanatory notes where it might be necessary, such as in this case.

Are you psychic? - How do you know what our

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e-mail said??

Because I received one too ... - anon

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Has it occurred to you that you are not the only one posting here from your BOB.

look missy - if you are so perfect

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why don't you become an MME yourself.

As an MME, I don't care what the email said - Why I like notes

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The notes that say "unclear" or "can't understand" or "blank at 215" are a complete waste of everybody's time as they are unnecessary as we see the same screen and hear the same audio that the ME/MT does. However, when the note says: "lab value in assessment doesn't match H&P" or "dictator switched right from left," we can't tell that from just looking at the blank, and if it isn't left, we'll fill in the blank with what we hear.

So, basically, if the email says don't leave any notes at all, they're opening things up for possible errors. I would still leave notes for the MME if it would flag an error or help them out.

wow a little hostile? - an MME is not a QA person

[ In Reply To ..]
just a person like you, but trying to fill in blanks.

Everybody's a little hostile lately - MTSOs are a breeding ground

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for hostility. Take pay cuts & threats, constant QA nitpicking. It's mixing up a perfect storm of anger.

I understand that but - as an MME I can tell you

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I'm a person just like you. Just trying to get my lines in and make a living. Trying hard not to make a mistake, but sometimes I make them. Trying to help and educate when I can. Getting paid 3 cents a line spending 30 minutes sometimes on a job with 30 blanks in it and making 2 bucks for the privilege.

yeah, but you get paid for the whole report by filling in - one blank, I dont get paid to leave you notes

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Do your own work, or make a critical error.

I agree somewhat - Another MME

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First of all, you are correct, the MME should have read around the blank to find context and not just fill it in. Although, incidentally, in the circumstance where the discrepancy is remote from the blank, leave a note, otherwise we would never know.

Also, the majority of MMEs have taken a pay cut to get this "promotion." Many got a 5% pay increase; however, even with that they're still bringing in less. My thought that the offending MME was flying through the blanks so they can actually make what they used to make and slipped up (still no excuse, however).

We also do 100% relisten for less than you on many - reports/dictators. nm

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x

okay you've made your point - now run along

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rest assured, if the job is ever audited, they will know it was the MME who made the error and not you.

point is its not quality care to the patient, its - quantity, quantity ! quick

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nm

The MT was providing quality - the MME was not.

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!

the MME is human - made a mistake

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would have been nice if the MT had taken the time to indicate "discrepancy" but oh, yeah, she doesn't get paid for those 11 characters and she's not going to do the MME's job for her. If that was the only blank, it shouldn't even have been sent to QA. Teamwork? it's nothing but the name of the timekeeping system.

If your blank was - unable to be filled,

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then it should have never gone to QA. You should leave a note for the client in this case alerting them to the discrepancy.

Should never have went to QA in the first place - Discrepancies go straight to client

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If you knew the measurement was impossible and was a mistake on the dictator's part, why did you send to the MME? MMEs aren't allowed to fill in discrepancies any more than you are. Next time, just send to the client with a note flagging the error (if client allows it).

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