A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Option to get out ... - health and wellness coach


Posted: Sep 20, 2011

Sorry in advance for the length of this post but I've been reading and I just couldn't sit still any longer.  I'm a long-time MQ employee - this is my 14th year.  When I first started out, the income was crazy.  Literally I made more money in bonuses and incentives than I made in my regular production pay.  It was not uncommon for my paychecks to be in the $2000 range.  Over the years, the bonuses and incentives ended, and to help supplement my income (I thought), I signed on for what was presented to me as "promotions" first to QA and now to MME, each time it was put to me like I was "moving up" but what I have come to realize is that every time I was "promoted" it meant my pay would decrease by half.  I've had it figured out that to pay my bills as a single mom I HAD to earn at least $100 a day and this translated to 1600 lines per day.  When I "moved up" to MME, my pay became $0.03 a line, down from $0.876 a line 3 years ago.  Now, the same 1600 lines a day will earn me $48.00 a day.  I am lucky to have a great CCM and she has done all she can to be honest with me about the reality of the MT situation at Medquist.  She can't come out and tell me in plain English but has said in a very clear way that we needed to be looking at other options. 

As a result, when I got my tax check last April I decided to do something big with it ... that it was "now or never".  I paid to attend the holistic training program at the Institute for Integrative Nutrition.  If you have a good handle on medical terminology, anatomy, and want to help people live a healthier lifestyle through the food they eat, you should seriously consider this program.  It's a distance learning program and you attend classes and training given by experts like Dr Andrew Weil, Joel Fuhrman, Dr John Douillard, Andrea Beaman, and countless other notable holistic healers.  Yesterday I received my certification in the mail and now I'm able to see clients, give lectures, help people lose weight, control their diabetes, anything I want to do.  It's seriously the best thing I ever did.  The best part was explaining to my son last week that what I made in one full day of slave labor with MQ, I will be making in just *one hour* as a health coach. 

I honestly wanted to just pop on and let you all know there is hope.  I KNOW what it feels like to feel trapped in this job working for this company.  I totally get the frustration you feel watching your check go lower and lower every month.  I think you are all totally right in your gut instincts that something big is about to happen with this company and it's time to look at options.  When it happens, it will likely happen very quickly without warning so anything you can do right now to put yourself in a better place is very important.  My journey with MQ is almost over, but for those of you hanging in there I wish you a lot of luck in your future - keep the faith. 

I wish you all the best! nm - oldtimer

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Dear Option - Former MT

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Congrats to you. I just made the move to totally leave the Q last month. It was all downhill shortly after they bought us (Spheris) out. You know the routine they pull I'm sure. For now I have totally left the MT field, and thankful I kept my fingers in other work to allow for a smooth transition. Someday I hope to maybe use that knowledge I have to help folks and earn a good income, but for now at least my bills are getting paid, and I don't live in constant fear of another "MT Reward" in the form of a pay cut, and all the other games they play (i.e., my account of 10-plus years just disappaering with no warning one morning. Yes, I think something very wrong is going on here, and wish each and every MT from the Q the best of luck. Start walking now, cuz when the roof caves in you'll need to be able to hit the ground running! It CAN be done!!

Absolutely ... - health and wellness coach

[ In Reply To ..]
I've been through the same thing you have. I worked on the same primary account for the last 10 years and I've even had the nice compliment paid to me by my CCM as being one of her "elite" on the team - frequent "checking in", making sure I'm satisfied with my account, etc. But none of those things ... the promotions, the compliments, the flattery, could distract me from the fact that I could barely pay my bills and that I no longer have a "primary account". There are some days that go by that I don't work the same account twice. The days of having the same primary account day after day have been gone for close to 2 years now. These days, I work on accounts anywhere from the west coast to the east coast. Keeping the client profiles for each account open in front of me all day gets to be a huge chore and takes a giant bite out of my production. I'm 47 years old, I am considered at the top of my career "game" and I'm barely making minimum wage. I know there are dozens (hundreds ?) of you out there like me because I've been reading your posts, wondering what in the world is happening. If there is one thing I know for sure, it will NEVER GET BETTER. In fact, it is likely to get worse. MUCH worse.

The whole purpose of my post was to give hope. The fading away of your positions at MQ doesn't have to be the worst thing imaginable. In fact, it might actually be the best thing imaginable. This can be seen as a door opening ... it's an opportunity to figure out what your *dream* is and follow it. For me, my dream was to help people live a healthier lifestyle by making better nutritional choices so that they won't HAVE to live the rest of their lives on meds or laying on an operating table. So the silver lining for me in the whole MQ spiral is that it's gained me tons of medical information so that I can go out into the world and teach people how to stay away from the doctor. But your dream may look different from mine - maybe during your "downtime" from MQ, take some time and let yourself imagine what would you be doing right now if you had the chance ? And ask yourself what would be the very first step to take in pursuing that goal. That would be a much more useful purpose to the downtime than worrying about the future and stressing over outsourcing, NJAs, or endlessly venting here on MT Stars (and I say that with love) :)

It's so much better to take the steps to move on NOW while you're still floating your time with MQ than later on, when you have no choice - and I think that time is closer than any of us think.

options - Former MT

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So true.... and as my favorite saying goes "God never closes a window without opening a door, though sometimes it's hell in the hallway!"

This is awesome. Here is - more info.

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http://www.pcc.edu/climb/health/nutritional-therapy/

Some community colleges offer this program.

Reality check - Coach2

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"The best part was explaining to my son last week that what I made in one full day of slave labor with MQ, I will be making in just *one hour* as a health coach. "

Well, that's true.... IN THEORY. Unless you live in a highly urbanized, well-off (meaning lots of money to blow) area, you might find this idea harder to put into practice.

I've attended the seminars and they sure do pump you up, just like in the days of the Tupperware lady! I've been a coach for 5 years and can tell you honestly, I was busy for 2 years and that since the economy tanked, people just aren't spending those dollars on stuff like this.

Yes, it'll come back and I hope you do well. Just make sure you really pay attention in "marketing" class because right now, coaches are about a dime a dozen.

Thanks! - health and wellness coach

[ In Reply To ..]
Like everything in life, I like to think whether or not we're successful in anything all depends on our attitude. I'm just a few months away from graduation and I can't say enough good things about the program. Yes everyone is pumped up and excited, it's because of the incredible material we're learning and the amazing opportunities we have to help people. If a person is a "negative nelly" this is probably not a good career match for them since we're all about the healing power of a positive attitude and making healthy lifestyle choices.

I'm not sure what you mean by a "dime a dozen", because in my city there are less than half a dozen health and wellness coaches, all of them successful. The people who hire us to work with them are those who understand that our fees are significantly less expensive than the diseases they face and the high doctor/hospital bills they will have if they don't get a grip on their health issues like high blood pressure, diabetes, immune deficiencies, etc.

Thanks for your advice though! Sorry it didn't work out for you Coach2, best of luck with transcription!

You will do great! My city needs - people like you!

[ In Reply To ..]
Besides, would you really rather sit here and look into a computer and type all day with your wrists getting more weak and weak and ready for surgery because of carpal tunnel and then your eyes going bad because of computer glare. What about sitting and eating and munching and eating more while your trying to type in your PJs and then you get more fat and even fatter and have to buy extra large PJs because you SIT ALL DAY LONG making minimum wage?

NOPE, I think you will do great in your new career. :) YOU DID THE RIGHT THING!
*MUCH LOVE* but if I can do it, anyone can! - health and wellness coach
[ In Reply To ..]
*BIG HUG* :)

Thank you for your support, that's exactly how I thought about it too. The big realization came for me when I noticed the varicose veins popping up on my calves after sitting in an office chair for the last 14 years, LOL.

I'm no different from all of you, *anyone* can do what I've done. We are not victims of MQ and we are not "trapped". I know I sound like a broken record but consider this a message to each of you to *use this time* you have before MQ finally pulls the plug to find your passion, make a plan, and then begin taking steps to work on it.

And what if they *don't* pull the plug? Are we REALLY willing to put a "discount sticker" on ourselves by working for minimum wage for the rest of our life? And before you begin to think that that other company "over there" is better ... it isn't. Every single transcription company is the same and it doesn't make ANY sense at all to bounce from one to the next because the state of transcription will NEVER GET BETTER. These companies all have a revolving door ... people leave, go to work for another company, someone else fills your seat, those people leave, go to work for another company, etc. It's just a vicious circle of workers looking for that one golden company that no longer exists. My point being, that there are LOTS of options to get out. If I can do it after 14 years with this company, *anyone can*. It only requires the courage to remove the transcription chain from your ankle and allowing yourself to experience what it feels like to take back control over your future, your career and your income ... whatever that path looks like to you. But you HAVE to take that step *right now* while you still have time (and choices) available to you! Trust me ... you will wonder why the heck you waited so long.


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