A community of 30,000 US Transcriptionist serving Medical Transcription Industry
I have a pretty good and accurate typing speed, which has made me pretty good money in the past. Then along comes VR. I have had somewhat success with it, if the right dictation is placed on it. The problem comes in when a company tries to put anything and everything on VR that does not belong there. It defeats the purpose of using it in the first place.
I am told that the computer calculates the accuracy of a report. If it is 80% or more, it goes on VR. If not, it goes to straight typing. The problem is the computer decides on the 80%. If it calculates it as 80% accurate, it will probably mean 50% - give or take. Okay, so we are no longer really typing, but trying to fix a mess generated by a system that is not really voice recognition at all on those particular reports. This slows us down, at an already reduced rate of pay. IMO, it also leaves open a more than 80% chance that mistakes will get through.
IMO, voice recognition is the industry's answer to off-shoring. Many believe that in the near future it will no longer be profitable for any company to send work offshore if the tax loop holes are changed. As that could put many MTSOs under, VR is here to stay no matter how much complaining we do.
Okay, I can adapt to that, with only minor adjustment. My idea is that once an MT has completed a VR report, if the voice recognition accuracy did not then calculate out to actually be the 80% or better, that MT should receive full typing pay for that report. It is not fair to an MT to get paid 4-6 cpl to edit a report calculated, by the computer, as 80% accurate when indeed it is not. This is exactly where the problem wtih our pay is in doing VR. I would glady edit 80% accurate reports all day, every day, and love it. If the computer calculates that corrections were made, reducing it below 80%, then higher pay!!! There has to be something wrong with this idea because it sounds to simple.