A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Re straight typing versus VR. - Thinking out Loud. sm


Posted: Mar 08, 2012

I have a pretty good and accurate typing speed, which has made me pretty good money in the past.  Then along comes VR.  I have had somewhat success with it, if the right dictation is placed on it.  The problem comes in when a company tries to put anything and everything on VR that does not belong there.  It defeats the purpose of using it in the first place.

I am told that the computer calculates the accuracy of a report.  If it is 80% or more, it goes on VR.  If not, it goes to straight typing.  The problem is the computer decides on the 80%.  If it calculates it as 80% accurate, it will probably mean 50% - give or take.  Okay, so we are no longer really typing, but trying to fix a mess generated by a system that is not really voice recognition at all on those  particular reports.   This slows us down, at an already reduced rate of pay.  IMO, it also leaves open a more than 80% chance that mistakes will get through.

IMO, voice recognition is the industry's answer to off-shoring.  Many believe that in the near future it will no longer be profitable for any company to send work offshore if the tax loop holes are changed.  As that could put many MTSOs under, VR is here to stay no matter how much complaining we do.

Okay, I can adapt to that, with only minor adjustment.   My idea is that once an MT has completed a VR report, if the voice recognition accuracy did not then calculate out to actually be the 80% or better, that MT should receive full typing pay for that report.  It is not fair to an MT to get paid 4-6 cpl to edit a report calculated, by the computer, as 80% accurate when indeed it is not.  This is exactly where the problem wtih our pay is in doing VR.  I would glady edit 80% accurate reports all day, every day, and love it.  If the computer calculates that corrections were made, reducing it below 80%, then higher pay!!!  There has to be something wrong with this idea because it sounds to simple. 

 

Heck, I would take 70% on that deal. - No message.

[ In Reply To ..]
x

In my - opinion

[ In Reply To ..]
when the companies realized not many of the doctors could meet 80%, they made it anything goes and blamed it on us, that we are slow, not using keystrokes right, taking too many breaks, you know, goofing off. Nobody seems to understand that the only way you are going to stop being ripped off is to stop doing VR, but I guess everybody thinks doing it and complaining is going to solve the problem. Every platform is different, so don't know what options you have for erasing text and typing, but that's what I do. Refuse to do it for the wages they pay and the quality of the VR. Anyway, guess I am just talking to deaf ears because no one gets it, everyone keeps doing VR.

It will be fruitless to complain about doing VR. - Here to stay.

[ In Reply To ..]
Too much time and money has been invested in this process of doing transcription, even if it has not been perfected.

I have also had reports dictated clearly and properly that could be completed in just a couple minutes. Unfortunately, this is not the norm, but just the opposite.

You can choose to embrace it and try to get good at it, or you can walk away. Certainly, no one is going to "force" an MT to do VR. Simply refuse, and find another position, or get out of the business. Too many MTs are willing to embrace it for MTSOs to care about those who will not (another reason wages are down), and they do not care how long you have been an MT or what your opinion is.

Having said that, I think there should continue to be efforts rather to improve the VR capabilities. In other words, if it does not belong on VR don't put in on there. If it is questionable, have the computer decide whether it deserves typing pay or VR pay. This is what we should be working toward. It should be brought to the attention of management very, very frequently until it gets to the point that it is obvious that they are ripping off MTs using the practice of anything and everything goes on VR. That is what hurts us, not the concept of VR itself.

No, I disagree - The only reason

[ In Reply To ..]
it is "here to stay" is because the MTs keep doing it and accepting the low pay. There are many things through time that were "here to stay" only to disappear when it was discovered their uselessness. It will never improve to where it will be worth it for an MT to be doing it. The wages will not go up because then it would not be worth it for the company to be using it. You are correct that it is "here to stay" but that is becaue the MTs will keep accepting lower and lower wages for using it.

you is smart - smiling

[ In Reply To ..]
I am voting for you to lead us in the revolution out of the hell hole that is MT. All the posts above this, except for "here to stay" are right on.


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