A community of 30,000 US Transcriptionist serving Medical Transcription Industry

MTSO etiquette - magmed

Posted: Aug 15, 2012

When applying for a job and sending a resume as requested by the ad, is it not good etiquette to receive at least a confirmation email stating the resume has been received? How many days should one expect to wait for a confirmation email? I sent out 2 resumes, 2 days ago, to 2 different companies, and received no confirmation whatsoever from either. The second day, I sent them both another email, asking for confirmation of receipt of resume, and still no reply. Are they really that busy? Or just that rude?

they have no etiquette or ethics - just counting the money

[ In Reply To ..]
we are pond scum

Yes, they are that busy - On site MT

[ In Reply To ..]
They probably receive hundreds of resumes a week and don't have time to acknowledge receipt of every one. Chances are, by day 2 they haven't had a chance to review it yet. Vacations and illness sometimes get in the way. Even brick and mortar employers don't acknowledge receipt of every resume. With the MTSOs, what I have found is that out of the blue they will send an invitation to test, or maybe an e-mail saying that they like your qualifications but are not currently hiring. My suggestion would be to give it at lesst a week, and then if you haven't heard anything, if it's somewhere you really want to work, contact them one more time and then move on if they don't respond.

Resume response - sm

[ In Reply To ..]
I have applied with many companies (not just MTSO) over the last month or so, I always at least get an automated response, however, not to often a rejection to resume response. I am still getting used to this day and age of applying for a job over the internet. Takes some getting used to.

That's still no excuse. How hard is it to simply send - at least a generic response? -sm

[ In Reply To ..]
A click or two of the mouse, and they could send hundreds, or thousands, all at once.

It doesn't matter, either if hundreds of people apply for one job. Behind each of those hundreds of applications is a live HUMAN BEING WHO NEEDS A JOB.

The way I see it, is if they can't bother to reply - to an application, then even in - sm

[ In Reply To ..]
the future, I would never apply to them again, and couldn't bother to work for them. If a company treats APPLICANTS so rudely, imagine how much they must suck at how they treat their EMPLOYEES!

Rudeness - On site MT

[ In Reply To ..]
I see your point, but the OP stated that it had only been 2 days. The people receiving and reviewing those applications are human beings too, don't lose site of that. Stuff happens; people take vacations, get sick, get called away to meetings, whatever. I know they're swamped with applications. I've applied for non-MT jobs too. Many places clearly state either on their web site or on the application that they don't have time to respond to every resume. Two days is too soon to expect a reply, IMO. Give it at least a week and then start making inquiries. You don't always need to wait for them to approach you, make assumptions and accuse them of being rude when you may not know the whole story.

Yea, I imagine they get 100s if not thousands of resumes - a day and if they dont have an

[ In Reply To ..]
auto-reply set up to respond to emails or resumes...who knows how long it can take.

There may be a couple hundred in their mailbox and yours could be #150 on the list.

Another point of view: There are many reasons not to use an auto reply. sm - ExRecruiter

[ In Reply To ..]
I was a recruiter for a large national MTSO before it was gobbled up by you-know-who a few years ago.

We turned off our auto reply because it was not impersonal, but also there were ones that were not supposed to be acknowledged. At that time, we were very specific about not responding to offshore resumes or inquiries. At least half the responses were either offshore MTs or offshore companies soliciting business. Many were from newbies, although our ads also were very specific about experience required. Another was that about 20% were ICs that were looking for IC positions, and we only hired employees, also very clear in our ads. Lastly, about 20% of resumes recieved had very obvious typos; those were automatically shredded. I know that sounds harsh, but when applying for any job, a resume should be error free. When applying for a transcription position, it was required.

I agree that most should be acknowledged, but it can take a few days to sort through the hundreds of replies to an ad, and even longer to narrow down the search to those who are qualified.

I miss recruiting in many ways, but there are some people out there who are downright nasty, even when applying for a job!

Similar Messages:

May 20, 2010

You can challenge them if you feel certain they are wrong, yes? Is it not koshur to question them too often? How about 2 challenges that you prevailed on, but by the third question are they sick of you anyway, never mind you were right the first 2 times. ...

Mar 22, 2011

Has professional business etiquette really slipped so far? I can't tell you how many times I have applied to a posting for a job on here or have emailed my supervisor/authority figure at work and never even received an email back acknowledging my email was received. How hard is it to say....Thank you for your concerns. I know that we need to discuss them, and I will get in contact with you shortly to do so. OR Thanks for applying to the position or thanks for sending your ...

Oct 04, 2010

Hi, I hope this is the right forum to post this on. I have a few questions pertaining to my new MTSO business. Any input or advice would be helpful. First of all, I need help with pricing. I charge my clients .12 per 65 character line. I believe that is the going rate for my area. I am wondering what to pay my transcriptionists and editors. I originally thought to pay my transcriptionists .08 per 65 character line and my editors .04 per 65 character line but then I wouldn't be making any pr ...

Oct 24, 2010

Hello Everyone, I have just recently found this board and I have a couple of questions. I don't know where else to post it, so I hope I've put this on the right forum. What does MTSO mean? Why is there a Medquist specific forum on this board? Is this site operated by Medquist? Just curious. ...

Mar 31, 2011

"You are a valued team member and we want you to be as successful as possible." ...

Jul 19, 2011

If I owned a MTSO company, and if I were monitoring this board in order to glean comments made about my company, and if I were unhappy with what I read, I would do the following: I would send a company-wide e-mail to my people asking for their input on what I could do to make things better for them and correct the problems aired on this board. I would realize that there are companies that would make life difficult for MTs who dare to complain about an injustice and that they ne ...

Apr 24, 2013

Simply put...I need help. I am a single mother. I am a CMT and been in this lousy business over 20 years. I have been job hunting out of this business almost a year now with no bites. I had a dream job but was bought out by M Modal. I went from abundant work to none on a daily basis. I am truly struggling. I know people who work for great companies keep it to themselves, for the fear of over hiring and no work. I am truly asking for help in seeking ...

May 14, 2013

tied to qa, N qa wouldnt have to be told how to edit either. ...

Mar 23, 2014

Just wanted everyone to know that that owned QT might be around again, so please stay clear of this company. There are bad news and have a pretty awful history of burning accounts and MTs. Not the most ideal company or couple for that matter. LOL ...

Nov 23, 2009

Do you think the MTSOs cut their rates to their clients who are now using VR just as they have cut their MTs rates? Seems that some MTSOs are scrambling for some reason to cut everyone's pay down (even their MT pay, not just ME pay). I wonder if they are in over their heads with this new venture into VR and losing their arses and realizing it isn't quite the godsend everyone is making it out to be. One can hope, and would serve them right! As far as MTSO rates are co ...

Jan 03, 2010

How does one go about collecting money from a small MTSO who still owes me $1,049 for transcription I had done for them? I quit working for them in May 2009 when I hadn't received payment. I sent them several e-mails and they did pay me some of the money owed me. Originally they owed me $2,049; paid me with one check for $500, then two more checks for $200 each, which were sent to me every few months in between. They kept telling me they would pay me off the com ...

Mar 20, 2010

If they are paying 8 CPL how much are they getting paid per line? Any general ideas? ...

Mar 24, 2010

To all MTSO's:1. Show us the money. You make tons of it. We know it. You know it. Try paying us more of it, and cheating us out of less of it.2. Simplify your transcription platforms. Every time you "improve" them, for some STRANGE reason, it gets harder and harder to do a day's work on them. Some software salesman has sure taken advantage of whoever in your company buys transcription software. Please. Develop some sales resistance.3. Let MTs working on a primary account STAY on that a ...

Apr 15, 2010

At the risk of sounding like a complete idiot, I'm curious to know if there are any MTSOs out there who you guys feel really and truly care about their MTs and not just the bottom line? I understand that business is business but it seems to me that if you have happy MTs then you have productive MTs, willing to accommodate and go above and beyond for the company, which in turn makes the retention rate of quality MTs high because they are happy. They get to know the ...

May 19, 2010

The little "trinkets" some of you have received is extremely comical and a so-called slap in the face to some, but some may view it as an actual good gesture, although I do not agree. When I worked at neurology they used to always acknowledge MT week with flowers or a $25 gift card to our local mall, but when they got a new office manager he combined Secretary's Week and MT Week into one. My coworker and I got acknowledged one year on Secretary's Week - now that is a slap in the face ...

Aug 18, 2010

Can someone tell me what MTSO and platforms are? I am obviously a newbie and don't know what these terms mean. Thanks for your help in advance. ...

Sep 06, 2010

My question is regarding what you consider to be a fair split when contracting an IC. I have been approached about adding accounts and will need help from one or two IC's to accomplish everything. Can you share what you feel is a reasonable split? 50/50, higher, lower? I want to be fair but I also need to cover my costs as well. If you prefer, you may contact me privately by email quiet_type at hotmail dot com. Thank you. ...

Dec 18, 2010

It seems whenever I go to the doctor we get to talking about my profession, mainly because I am speak to them on their level (with medical terms, etc) because they are amazed that I am so informed. Anyhow, today when the RN was checking me in on their Epic system, she said they use strictly voice recognition (VR) and use "Dragon" (which I know nothing about) but I have seen posts on this board about it. I told her that I was an MT editor actually for the VR, not so much transcribing anymo ...

Feb 14, 2011

assigning me the garbage work just because you "think" I can do it. Had to vent, really sick of it! Between the ESLs and the stuff where people say things that do not make sense I am really getting fed up! Sorry, had to vent. I know you read this and I know you know who is this. ...

Mar 07, 2011

What does MTSO stand for? ...

Apr 05, 2011

After 20 years of hospital-based HIM transcription, they gave us away to Medquist. I feel set up for failure by not getting consistent hospital accounts and never having a chance to learn a specific account. Communication with management is - absent - unless they want something from you. I also find the pay and line count methodology to be deplorable, to say the least. I have VR experience, but find that Medquist just turns on literally EVERYTHING to VR, and most of it re ...

May 09, 2011

I have not been on this board in a few years but I can see a definite turn against medical transcriptionists. The MTSO's have created a vulture type of attitude that has been passed down among many new transcriptionists in the business. I see the MTs being blamed for whining, complaining and for trying to voice their concerns about being treated badly by ROMs or team leaders or management in general. One statement is truly correct - MTSOs are in it for the money. That being said, let& ...

Jun 05, 2011

Does anyone work for more than 1 MTSO. Will an MTSO consider an application if you already work for another one? I would like to apply for a second part-time position to supplement my full-time income (or lack thereof) but am not quite sure if they would even consider me. ...

Jul 19, 2011

nm ...

Aug 18, 2011

Taking a shot in the dark. If you are working directly for a doctor how did you get started? ...

Oct 16, 2011

Why is it when it comes down to Keystrokes, no one is to make any comments regarding the lack of work? Get real people, Keystrokes doesn't have enough work in Radiology and I just heard from another person none of her calls or e-mails are being answered either. ...

Jan 06, 2012

I applied to a big MTSO as a quality control editor, editing already speech-recognized transcription, an hourly job, but they didn't tell me the wage until after the test that included the following: SKILLS ASSESSMENT TEST SPECIFICSScreening:1) Spelling – Multiple Choice – 5-10 Questions2) Spelling – Fill in the Blanks – 5-10 Questions* 3) Sentences – Multiple Choice – 5-10 Questions4) Grammar/Usage – Choose Words – 5-10 Questions ...

Feb 03, 2012

Is every MTSO in this field rotten, and do they really hate us? Does it bring them money to get people to quit and then rehire all the time? I am sure it is true. I got a really high, close to perfect score on my QA all the time. I type well above the standards. I even went to part time so they would not have to pay me benefits and work all weekend every weekend to make sure I have work. Now again a hiring spree and even Friday no work, except of course I get the worst ...

Feb 05, 2012

If my team leader and never answers my questions anymore, doesn't tell me what's going on, and I can't get into my DA player now because it says client disconnected (yet I can get into the server itself), and the help desk doesn't call me back, could that mean I'm fired or something? And is that legal to just not talk to me anymore if I'm an employee? I guess I have to call Human Resources on Monday, but can the team leader just stop talking to you and f ...

Mar 21, 2012

We all know you don't give a rat's ass but here it goes; Pay us a decent wage for BOTH typing and editing with decent benefits. At least 8 cpl both both instead of that crappy 4 cpl for editing. With a decent wage, your employees would be happier. They'd quit bitchin about your company. They'd quit hopping from company to company. They'd work harder at producing. They'd turn out quality reports, not having to worry ab ...