A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Just a message from a physician - modular_mix

Posted: May 21, 2015

Hello everyone and sorry to intrude.

I just wanted to say thank you. I'm a hospitalist physician and I dictate daily. I would say about 10% of my dictations contain a "_______" that needs to be corrected, maybe less...and I am someone who mutters a LOT. So I'm surprised it's not a much higher percentage. And when I hear some of my fellow internationally-born docs dictate, I'm amazed that ANYONE, let alone someone over the phone, would be able to understand what this person is saying, but lo and behold, their note is beautifully inserted into the EMR. So, THANK YOU for doing so well.

I came across this site totally by accident, but it seems like you guys have a lot of difficulty in the workplace, and I wish you the best in getting things better. For my part, since finding this site, I've started dictating in a much slower and clear voice, and I will show my colleagues this site and explain to them that us muttering translates into more time you guys have to spend comprehending what we're saying which translates to less volume produced thus less pay, so basically me not slowing down and speaking clearly is hurting someone financially and I'll do my best to correct that.

Thanks again!

Thank you, your post is much appreciated. - Smiling

[ In Reply To ..]
Thank you for your kind comments. I loved MT, but changed careers because I could no longer support myself.

I loved having your voices in my head. I loved being able to support you in your work by letting you use my intellect and my hands to free you from the chore of documentation. I loved being able to make your writing excellent no matter how tired you were. I loved learning what you taught me with everything you dictated. I loved working on Christmas Eve just because one of you always thought to thank me.

I cried when I left MT, but I reinvented myself as a coder. Now, I love helping you develop documentation templates that ensure you get paid what you are worth without running afoul of CMS. I have an appointment pretty soon to train some hospitalists in ICD-10 documentation. I look forward to it more now knowing that you might be there.

Bless you for taking time to post here.

Thanks doc! We appreciate you too. nm - acuteMLS

[ In Reply To ..]
xx

Dictation - Rx

[ In Reply To ..]
Doctor, your kindness and humanity are very much appreciated. Now, can you please forward your post to every single member of the AMA? It won't do any good coming from us. If not, I will continue to facilitate patient care on my shift tonight, knowing that somewhere in cyberspace is a hospitalist with a heart. Thank you so much.

Doctor - acknowledgement

[ In Reply To ..]
Your lucky day running across us, right? Nice that you for one care; no one else does! Can I work for you? Guess you can't say which hospital you are. The foreign docs, I am used to having done them for 27 years. I have one doc who is American and talks plainly enough; however, even with my volume turned all the way up to 100%, I CANNOT HEAR HIM. It takes me FOREVER to do one of his dictations because of this. We used to be able to leave a note on a job to the dictator; not any more, the company took that ability away from us and so, I guess they don't really give a "you-know-what" which is absurd. We as MTs SHOULD BE HEARD! For you though, thanks again for "giving a you-know-what."

Bless You! - see message

[ In Reply To ..]
Oh, you are wonderful. I left medical transcription 3 years ago--not because of your dictating style, but because the transcription companies cut my pay big time to edit very difficult dictations that were put on speech recognition. They upped our quality requirement, and cut our pay because they said we could edit 3 times faster than we could transcribe. No, we cannot edit faster than we can transcribe, unless it's the perfect dictator in the perfectly quiet and non-rushed environment. Some clinic doctors were okay to put on SR, but no speech recognition software can handle the amount of dictators in a given hospital.

I enjoyed trying to do the best I could for you and your colleagues, but these MTSOs got the best of me and I left medical transcription completely. I loved what I was doing and cried my eyes out when "they" made it so I could barely make minimum wage.

So, you are very kind. It's not the dictators you need to speak to, it's the transcription companies who pay us slave wages to do some very difficult hospital dictations.

message from physician - lynlou

[ In Reply To ..]
Thank you so much for your post. Indeed, when we get difficult work to transcribe, we are indeed "rewarded" with less pay as we are paid the same rate regardless of the level of the difficulty of the dictation. This industry is making me very jaded, and your post is a breath of fresh air. If more doctors followed suit, that would help things a lot.

You put a smile on my face - anon

[ In Reply To ..]
with your kind words. It has been so long since I heard any kind words in this industry especially from the company I work for much less coming from a doctor. I am sure that the company gets calls and thanks but it is never passed on to us, the MT's. It really makes me feel human and appreciated and I truly thank you!

Wow, Thank you. - MTgirl

[ In Reply To ..]
I cannot begin to tell you how much this is appreciated. I personally have some docs like you who truly care as well as some that do not care whatsoever and decide to dictate in a noisy room, via the cell phone or while eating. MT's are part of patient care and we do not like leaving blanks and maybe this sounds ridiculous but if I do have to leave a blank in a report, it haunts me until I truly figure out what the word was that I could not understand.

Thank you for this because whether you were aware or not, this week was National Medical Transcription week, and for the most part, our employers did not bother to recognize it (like rewarding those of us who deserve higher pay) and we instead received some contrived mass email claiming that they appreciate us. With that said, this was one of the best things I have ever read on this board and for you to spread the word with your colleagues is even better! Thank you again!

not just a message from a physician - sm

[ In Reply To ..]
No, thank YOU. Your kind gesture was a breath of fresh air and glimpse of sunshine...like when a window is thrown open in a dungeon. Ah, the days when docs and MTs actually knew one another...before the dark times...before the MTSOs discovered how much filthy lucre they could reap by interjecting themselves between us. It sounds like you don't know (few people do) how bad things have really gotten, for both MTs and transcription itself. If you care -- and you sound like someone who does -- you might want to learn more about what's really happening (for example http://crankalicious.hubpages.com/hub/The-Worst-Companies-to-Work-For-M-Modal), what it means for records quality and safety, and help us get the boots off our necks by helping us get the word out. It is a scandal and a tragedy that US health care professionals whose contributions affect every facet of patient care are being exploited into poverty and worse -- when there's plenty of money to pay us; we are getting the smallest fraction of what we generate. Most of us are still here because we still love the work, because of patients and because of docs like you, and because we refuse to stop believing that something this brazenly immoral and unjust will eventually be exposed and rectified. The health and personal records of every person in this country, and the credibility and reputation of every care provider are too precious to be trusted in the hands of these profit-maddened criminals (http://www2.gtlaw.com/pub/pr/2004/medquist04b.htm). Anything, however small, you could do to help or get involved would be appreciated more than words can say. My story: 30-year QA/MT, BFA, former advertising exec, now 2 jobs, making barely 25K/yr, bankruptcy, foreclosure. My daughter is in college on a full scholarship (thank God) and I don't have a penny to give her.

But enough doom and gloom. Your cheery greeting no doubt made the day of everyone who read it! I know it did me. Best to you and may God bless.

Wow, thanks. First time I've heard that in 27 years - of being an MT! Hope you

[ In Reply To ..]
have a great Memorial Day!

p.s. - sm

[ In Reply To ..]
Another little-known fact is that speech rec (affectionately known as "speech wreck"), while a useful tool, will never replace human beings. It gets a sometimes surprising amount of things right, but it also gets an unsurprising amount of things wrong...often terribly wrong. For example, for some reason it seems to have a very dirty mind, and likes to produce things like "I'd like a copy to be sent to the chart, and another to place in my scr***m," and "The patient has an allergy to p****" (dictated "peanuts" but, you know...). All The Time. Imagine that on your patient's chart. We don't just glance at SR-generated reports and give them thumbs-up, they take very nearly as much time as typing them in the first place. After all, the best of us can type as fast as most docs talk, and we have to listen to the whole report as we edit...so why SR? Why offshore MTs? Why offshore QA followed by us cleaning up after them??? Why so many layers when one good US MT could do it all?

You are the best - see message

[ In Reply To ..]
One of the best things you could do is, at the end of your dictation, say, "Thanks for all you do." I had a few dictators say that to me. They didn't know it was "me," but it made me feel good, and I was able to trudge through the rest of my day with a smile on my face.

THANK YOU, DOC!! Now if only... - DB

[ In Reply To ..]
Such a refreshing message knowing that someone actually cares enough to notice the struggle...Now, if you could internationally pass the word around to NOT outsource our work OVERSEAS, that would be great! :))

Thank you! - Grace

[ In Reply To ..]
Thanks so much for your wonderful message! It is nice to know we are appreciated. Though I do have some difficult dictators, I pretty much enjoy transcribing for all my docs, PAs, and nurses. They may not know me, but I know their voices well and always wish I had a good way to say thank you for those who remember there's a person listening!

So nice to be appreciated! - Grateful

[ In Reply To ..]
Thank you for noticing the people that try so hard to have your back! Up until recently, I typed for fourteen years for a neurologist, so I knew him personally. He decided to go to an VR EMR system to save money. He used to tease me that I knew what he was going to say before he was even going to say it. He was right! I miss hearing the sound of his voice every day. I'm having trouble finding a new job now with these big companies that don't treat MTs very well I know. We put so much of our hearts into what we do because it is so important and sometimes it doesn't seem like it is very appreciated. It's nice to see that someone noticed.

WOW - thanks Doc - just made my day - Boston_MT

[ In Reply To ..]
...and it is so refreshing to read your post. You have just renewed my faith in Doctors and I appreciate your post. As a long-time MT/Editor it truly helps to know that some Doctors pay attention and can realize our "struggles" to prepare your dictations, while transforming often difficult audio into a well written document for the patient records. Thanks again, Doc !!

doesn't this post have MT written all over it??? - nm

[ In Reply To ..]

You are a beautiful person. Thank you! - nm

[ In Reply To ..]
xxx

WOW, you bunch are gullible with a capital G! - SM

[ In Reply To ..]
If you really think a doc just stumbled on this site and is going to post all the pretty things you want to hear I have a really big bridge to sell you...

just shows how - down and out

[ In Reply To ..]
we all really are, just a bunch of beaten, abused dogs on a short chain, so hungry for a kind word, looking for crumbs in the street.

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