A community of 30,000 US Transcriptionist serving Medical Transcription Industry

How Would Doctors React to... - Angie

Posted: Nov 14, 2012

Learning that MTs and Editors have to use ancient computers to run the software needed since the developers of some of these programs will not update what the MTs have to use,requiring us to use Win XP, Word 2002, 2003, etc. Microsoft no longer sells such old Word programs and it is just about impossible to find a computer in good shape with XP. This coming spring Microsoft is discontinuing support on Win XP. Are the doctors aware that we can't go on forever with these outdated programs and hardware? Would they choose to take the risk of purchasing such expensive EMR and VR programs if they knew that transcription and editing would not be available for much longer due to our outdated programs? The reason I ask is because I am sick of spending day after day with technical problems, searching classifieds for old computers and paying $149. for a 10 year old word processing program CD. The clients using this software should know how out of date the transcription and editing side is right now.

What makes you think they would care at all. Besides, it is management - to runs everything, not the doctors. nm

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Hospitals are notorious for - aleni

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having old programs and computers. Doctors are more than aware and complain just as much as MTs do. This is just one reason why MTSOs have been able to make in-roads into hospitals. At my hospital, it was the department directors, both physicians, who presented the idea of going with an MTSO to upper management. The rest of the physicians were thrilled to be getting updated software but are now horrified with the MTSO and wish the transition never happened.

BTW, it wasn't that long ago that one of my side job clients retired. I still had a computer with Windows 3.1 on it for them.

OMG, I thought Windows 3.1 was exstinct! - Angie

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Our doctors did not like outsourcing either at first. - They grew a callus real fast. nm- so sad!

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xx

Same with our docs. - aleni

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Our doctors were furious when they learned the in-house staff would be laid off and an MTSO would be doing the work. One very vocal and picky doctor who was our most difficult really went to bat for us. She's still very hard on the MTs, but the others just spell everything, sigh, complain, etc. They were told by upper management to put up and shut up.

Go ahead and share this shocking information - with

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as many doctors as you can get to stand still and listen to you. They will likely stare at you as though you are speaking Martian, ask "So what?", or simply ignore you and walk away.

They don't care what the MT experiences. It is simply not on their radar.

There it is, yet another reason to get out of MT - Nobody cares. nm

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Do not take this the wrong way, but your post made me chuckle. - You are so right. No one does care. (sm)

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There is not a soul out there that could give one fat rat's butt what we do or how we do it. They lose no sleep at all. Believe me! LOL

I know no one cares what the MT goes through, but ... - Angie

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Doctors DO care if a preop consult gets to the surgeon before the surgery. Hospitals DO want their discharge summaries completed to open up more beds for new patienst and more money. Dermatologists DO want the pathology report on a skin lesion they submitted before the patient comes in for the results. An oncologist does need to know if the chemo treatment a week prior was at a reduced dose, etc., etc. At the same time, I wouldn't be the least bit surprised if no one thought to comlain about the outdated PCs and software until it's too late and TAT gets longer and longer the more PCs crash.

Part of the problem - Anonymous

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Is that platforms such as Dictaphone ExText and other Word based programs will not run on newer versions of Word, and Windows 7 is not compatible with the older versions so people still need XP. I work on site and we are still using it, only replacing computers with Windows 7 if they die. If you want to blame anyone, blame the software manufacturers (i.e. Microsoft) for compatibililty issues. I have a Windows 7 PC at home but also kept my old XP machine because it still works. You can have a PC custom built, it is not necessary to buy someone else's outdated, used equipment.

Lies. sm - LiedToMT

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Spoke with Dictaphone last spring, & I asked about this same topic, i.e. having to have old Windows XP computers & use old Word programs. He said we have been lied to by our companies, & that the hospital I transcribed for was not willing to pay for an upgrade on ictaphone ExText...That particular hospital was using a system FOUR upgrades ago! I'm sure it's costly to upgrade, but I am tired also of trying to find an old XP computer. More tired of the lies though!

They should just ditch the computers, XP, the programs, - & go back to typewriters. Less drama! nm

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Good Old IBM Selectric: No down time, no up grades, no crashes, no incompatibility! - Angie

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Yes. I am in my early 40s and I started out on one of those. - sm

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Best years of my life. Oh, and I might add I had access to my doctors to ask questions without being told I am inadequate. I also had breaks, lunch, health benefits, paid time off, and was left alone and told that I was appreciated. Loved it!

Remember when White Out started - aleni

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making Yellow Out and Pink Out and we were all thrilled?

and that lift-off tape? - downtime

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the correcting selectric! It was great. (I used up a roll of that lift-off tape every day! guess I wasn't such a good typist back then!)

back to typewriters, yes. I've been saying for years - want to take this country down? sm

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One creative virus...imagine that. The whole world runs on computers.

Silly terrorists...how stupid are bombs?

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