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What is the best way to accurately enter time with SoftScript? - Seriously frustrated
Posted: Apr 28, 2011
I can't figure out the best way to enter my time with SoftScript. I have been told several times to enter only the time spent typing, which is okay but then it looks like I only typed 2/3 of my shift. Just calculating typing time alone is around 200 lph. If I include proofreading, reviewing account specs, and slow upload/download times added in, my line count is too low. HELP! Can't seem to make them happy either way!
Mid winter they had no work....but now that there is work, they expect the minimum requirement.
I ALWAYS work my complete shift and have only asked to switch nights once in the 5 months I have worked for them. My last accuracy check was 100%!!!! You would think those things would come into play here, but they still sent out an email reminding me that my line counts were too low and to only record the time spent typing. UGH.
SoftScript time. sm - SoftScript Oldie
[ In Reply To ..]I know it sounds wrong but only put the time in you transcribe as that is the only time you are making money. They do realize other time is spent doing other things, but if you add that time in, your line counts look low. Better than getting those stupid emails about low line counts.
Thank you! - Seriously frustrated
[ In Reply To ..]So, just to clarify, should I be entering one job at a time and rounding the time since the time card only allows 5-minute increments?
SS time card specifics - sm
[ In Reply To ..]I posted below about how I did my time card at SS. Let's say that I start work at 8 am, take a lunch break from 12 to 12:30, then come back and finish my shift at 4:30.
For each day that I worked, I would enter: 8:00 to 12:00, and then another entry with 12:30 to 4:30. So each day actually has two entries to it.
Those 2 entries for each day represented my 8 hours worked, which also included all the time that I spent on reading/answering emails, reviewing specs, uploading/downloading, etc.
Uscribe - kbertsch
[ In Reply To ..]Has anyone typed for Uscribe USA? How are they to work for?
That is what I do. sm - SoftScript Oldie
[ In Reply To ..]I know that work has been low. I usually round "down" as it works out better for me. I guess what I mean is I really put it down to the minute (or 5 minute increments). Now another thing I do is this.....if per se I do 5 jobs that last 65 minutes but I do this over 2 hours. I just put in per se 11:00 to 12:05. I hope this helps! :)
SS time card - sm
[ In Reply To ..]When I worked there, I filled out my time card with the time that I started my shift, and ended it with the time that I signed off. That included ALL of the time that I worked, both productive and unproductive (reviewing account specs, reading email, etc.)
You have to remember that the time card you fill out is what SS will use if you ever happen to file for unemployment, and it is also what they will use to "prove" that they are paying you at least minimum wage.
Reading company emails, proofreading, reviewing account specs and upload/download times are ALL work related and, as an employee, you are entitled to be compensated for that time. If you don't include that time on your time card, you are giving the company a freebie and a way to skirt around the employment and minimum wage laws.
Low Lines - SoftScript - Still Around
[ In Reply To ..]Thank God, I am so glad to see there is someone else who has the same problems I have in regards to the low lines. I received the email also. And yes, filling out the time sheet is very difficult to do. As someone posted if you ONLY put the time you spent with your fingers on the keyboard, then nothing else counts for other work related tasks that I believe should be included. But, THEN, you have the issue of hours worked not working out for how many lines typed if you are not an extremely high producer, which I am not, and have not been able to do since I have been there, almost 1 year now. QA scores are great, don't give them any grief,,, but all that matters is production. Oh, and by the way. Who gets paid when we DON'T meet minimum wage by our line count... that is another question all on its own... Thanks for letting me whine.
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