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Webmedx Lines - curious

Posted: Aug 17, 2010

So, I am doing the same amount of work, frantically and furiously trying to make up for our pay cut because we have such a GREAT new VR engine, and the lines are coming REALLY hard. Am I the only one that has noticed this? Guess maybe I could be a bit paranoid with the upper management that we have inherited from Medquist, and we all know how Medquist cheated their employees with their line scam. Hmmmmm.

to curious - was too

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I actually did a check to see if it was reporting correctly and it is basically spot on. I think theirs was even 0.4 higher on one report.

Seems you got someone from Spheris too. - Nonami

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nm

what? - was too

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Was there something with the line counts there as well or are you commenting on my post? If you are commenting on my post, please explain.

I have definitely noticed this too - not amused

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It is odd how I can do much more work on new version (many more minutes per hour of dictation than on native version) but my line counts are always so much lower on new version. I think there is something fishy going on with the line counts in new version. My shrinking paycheck seems to be a testimony to this : (

check - bipsakawastoo

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I took the time yesterday to check the line counts. I did a quick paste into Open Office and did a character count which was the same as the summary had (characters divided by 65). If you want to be all paranoid and think I am some weird spy go ahead. I wanted to be sure-- just like you.

The reason for the shrinking check, as I had this as well, I went and looked at my lines. I have about 50% editing and 50% straight transcription whereas before I had about 80% straight and 20% editing. Even though I suck at math, even I can tell that would leave you with less money.

The line counts seem on. As far as whether we get paid fairly, that is a different story. I don't see the increase in lines with the new system to make up for the decrease in pay. But there is nothing wrong (as far as my experiment) with the way the lines are being counted.

And I take huge offense to the person above who basically called me a liar. I took the time out of my day to do this experiment. Time I cannot really afford but thought it was worth it. It is so stupid that people can come on here and with absolutely no evidence at all say I am some Spheris person? or I was from Spheris? Wow. Absolutely insane.

I have to agree - -

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Used to do the same cut, paste and divide by 65 on many of my reports, just to keep my interest going for the next long H&P. Always came out accurate. The "line tampering" seems to be an ongoing rumor wherever I work-- inhouse at hospital, for MTSO, etc. Anyone, repeat *anyone* can do this and check for themselves. There was one report where Dr. Motormouth dictated 22 lines in the first 60 seconds of a 10-minute report. Great, I thought. I'll get 200 lines at this rate. It ended up being a little over 100 lines. I was furious and convinced of fraud. Did the cut and paste-- it was accurate. He had dictated long lists of meds and problems and subsets, and it ended up being a bust for the lines. But please, please learn to cut and paste into Word and check the "total characters including spaces," and divide that by 65 on your PC calculator. If you are really concerned about tampering, this little experiment will be worth it for the peace of mind.

Thank you very much, Bipsakawastoo, for your - Poppy

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very valuable input. And thanks to "I have to agree" too. Not that I suspected Webmedx of anything wrong, but this very thing did really happen to me at another company, so with the question publicly raised your check is especially welcome.

Although there was much to like about that other large company, I left for Webmedx after being systematically lied to by my account manager and cheated on line counts on my main account for months. I could have taken the truth that they were in danger of losing the account, but that was too much honesty for us.

There is quite a different feeling between the two companies, with far more answers and explanations provided at Webmedx to issues that were never explained, even in response to direct questions, at the other. Among other things, I know exactly how my production compares to everyone other MT on a monthly basis, something I wasn't allowed to know at the other.

Overall, my feeling has always been that Webmedx is trying to be as open and fair as a business can be in trying times.

Doesn't match up...SM - not amused

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I'm sorry if you thought I was calling you a liar. That's not what I intended. I was just voicing the fact that I have noticed this as well. There is a problem with the way lines are counted in the new version software. I have had a few reports with no dictation that I ended up receiving a negative line count for. Keep an eye on those no dictation reports or abandoned jobs and you will see the negative lines. I have seen it happen on 2 different accounts that I am on.

Not amused, I got an e-mail on those negative - Anon.

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line-count reports. It instructed us to, I think, not delete unused headings, and whatever (I don't remember the details), to avoid ending up losing lines. Your account manager should have sent instructions on this.

not amused - bips

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I'm sorry you thought I was saying you said I was a liar, but I thought I was clear. Nonami was the one saying some crud about Spheris or something. I know I put it under your post but I thought you would know it wasn't you I was referring to.

The negative line counts-- I agree with the email. I do that too, don't remove templated headings and send to QA to have them remove them. There are other entries with negatives on the summary, but you will see there is more than 1 entry for that job and it evens out.

I was not saying that about you at all, not amused :)

Thank you bips - not amused

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I never got that email about the negative line counts. I have just been doing what it says in the account specs and didn't know you could send to QA for them to remove. It's just depressing to see your paycheck keep shrinking and then have WMX touting the fact that they are the employer of the year.

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