A community of 30,000 US Transcriptionist serving Medical Transcription Industry

OTI what is happening to the account - MT

Posted: Jan 27, 2013

they over-hired for -- 70 MTs? There was not enough work to keep the 70 MTs busy when the account was flowing and now the account has dwindled to few jobs or NJA. Were you you given back up accounts? TY

A's reply is that the T acount is just slow. I don't buy it. nm - I believe they overhired

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xxx

I have always defended OTI, but I'm not too happy now. sm - COMT

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When the account was out of TAT, they threatened to overstaff the account and apparently they did. The policy now seems to be just negative reinforcement, no positives.

Is this... - Bear

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the "T" account?

Yes, it is. nm - COMT

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oti

Not happy - Not yet an MBA

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This same thing happened to me just before MDI sold us out.

I was not told the truth when - Cat

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the big over hire happened either, rather ignored, and don't believe A's "all good" report either. No reward or loyalty from OTI regardless if worked every weekend, every holiday. I noticed the slow down before the holidays, busy over the holidays with people taking off, and then immediately after the first of the year a big drop off that continues. OTI/Oracle nothing separates you from the rest of your kind.

This account - Ms. Piggy

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is the best one I've had while working at home. I hope things get better soon.

OTI - Yorkie mom

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They hired a friend of mine 3 weeks ago on the T account. I wonder how many others they hired. I have never seen it this slow on the weekends. I love the account but I can't continue to have no jobs available.

So much for it's just slow. They overhired/overstaffed and blatantly lied. nm - fed up

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otibad

I am wondering right about now - sm

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what is going on. I did not know they were hiring 3 weeks ago for that account. Wonder how many others were brought on at same time.

I have 3 other accounts - sm

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I am not on the T account but have 3 other accounts that all have literally had only a few jobs a day since the holidays. I try to work at night and on weekends as well and still nothing. I cannot hold on much longer.

I am wondering about something else - Mrs. S.

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Could there be a sale/merger in the works? I do NOT have any information pro or con, just wondering. I used to work for MDI and this is exactly what happened before they sold us (out) to Transcend. Just saying.

Smells familiar - Sickening

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I've been in this situation a few times in 30 years - and it is only one or a combination of a few things:

- They have grossly overhired and over staffed the accounts
- The work has been outsourced
- The company is being sold

Sadly, it's true for those who have consistently worked weekends, holidays, at weird hours there is no loyalty to those MTs - it's a "get it and growl" situation. If the work is there get it, and if not just growl. It gets old. What else is getting old is the "company beatdown." One MT makes a mistake and they send everyone to the whipping post with a threatening e-mail about being terminated. Since we've had more of those backlashing emails lately it screams - new MTs on the account.

Time and patience will fix this as some get sick of having no work and move on pruning the pool of available MTs. Why doesn't someone at OTI have the management skills to lay of the last people hired? Because it's never been about MTs, it's always been about OTI and they know all too well some of us will just get tired of fighting for work and go away.

It is not just one account, it is a company wide slow down - sm

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I am on multiple accounts and NONE of them have had much work at all since after the holidays. Even the ones that are normally busy with lots of work have practically nothing at all.

I have two theories: One is that they overhired, something they have been prone to do in the past. This is what probably happened since they actually sent out that email right around the holidays which threatened to over staff the account.

Or second theory is that this is strangely reminiscent of how things went over at MDI just right before MDI sold out to Transcend. At MDI, right before the news of the sell-out, the work had dwindled down to practically nothing too.

I think it's that OTI overhired again, but either way, it's not good.

It's a "company wide slowdown" because - OTIer

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everybody who has run out of work on the T account has been spread around to all the other accounts.

Yes, they've overhired as usual. Makes the company look good to the clients because all the work is caught up, but the MTs get the shaft!

Not true - MT

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I begged for a secondary account and "there is nothing available now" even though A just sent out an email for 2 accounts needing help. I have been working on T since it was acquired by OTI.

OTI - DT

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What is the T account??

OTI - buns

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I am also shocked at the email that A sent regarding MTs sending work with incorrect patient names and MRNs. It was stated that these MTs â��will likely be removedâ�� from said account and â��may or may not get a replacement account.â�� It is interesting that such a critical error only receives a mere warning. Considering these sloppy MTs would be allowed to continue to work speaks loudly for OTIâ��s willingness to sacrifice quality for quantity; this will cost us all when these clients go elsewhere for better service. OTI suffers from a lack of business acumen across all levels.

I truly hope this comes back and bites them in the tush. sm - unhappy @ OTI

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I have been there for 2 years now and have been relatively happy but this last stunt of overhiring and leaving me starving for lines is disgusting and makes me lose all respect for them. They obviously care nothing for my well being, so I see no reason I should care for their status either. Fortunately, I have another job and can just switch over to full time, which I will do with no regrets.

unhappy - rationalist

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Why should they care about your (or anybody else's) well being? We are all just machines.

I still remember a year ago or whenever it was when they abruptly pulled sm - Used to like OTI

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people off the T account, saying there was not enough work for the in-house people. No warning .. just *boom* ... one day you have work, the next day you do not. Then 2 days later they act like nothing is happen and ask everyone to come back to work on the account. They have kind of used up any good feelings I had about them.

Not sure but - Anna-Marie

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I think I might smell a buy-out.......

No worries, silly ... people just don't get sick in January. nm - They would never overhire or overstaff

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sss

I think the "January slow down" - HaplessUR

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started in November. Simply over hired. Do the math; 70 MTs even doing 50 minutes a day each is way over what this account is. My house payment of $458.00 I will not be able to make come February, let alone have money to buy food or gas. Yet I am to have patience. Unbelievable. Managerial 101: The best employees are happy employees.

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