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Does anybody care to share about Accentus - niteowl

Posted: Sep 04, 2012

Or should I say does anybody like working for them?

Keep looking - WC

[ In Reply To ..]
I left after less than 2 months. Scheduling software (and scheduler) were ridiculously annoying. My account never had enough work and I was unable to get a secondary (hadn't been there long enough). My manager apparently didn't get the memo that communication is helpful to keep things running smoothly. I emailed up the food chain and was met with even more incompetence; however, this could describe any of the big MTSOs now. I'm sorry to be such a downer, but there isn't anything nice to say about Accentus. Good luck wherever you decide to go.

I had the same experience with not enough work to get a secondary... - Ex Accentus Too

[ In Reply To ..]
yet not able to meet line requirements during my shift without one. I agree about the scheduling, as well. This is the first company I worked for where your supervisor would write you up for not meeting line counts but couldn't get you a secondary or manage your work flow at all - that all had to come from the scheduler. You couldn't make any changes to your schedule - even flexing - that would be approved more than 2 days in advance when you were new. I could understand that if they were super busy, but when I was flexing every day for a week to make my line counts yet didn't know until 2 days before if I could move my shift ahead 4 hours to go out of town for my mother's birthday celebration, I was exceptionally put off by the scheduling system. It was definitely all in favor of the company.

Not for me - Disappointed

[ In Reply To ..]
I left after 3-4 weeks, there was plenty of work for me but all the extra was just a pain. Scheduling software is just plain stupid and the scheduling person did not communicate and was rude at that. Not a lot of communication and this new account was ill set up for the MT. have to keep a log of all files done. Get a 25 minute report and spend 15 minutes trying to find the CC docs, and that counts against your "productive time" so if you dont get the 8 hours "productive" you have to work over until your little window says you have it. My first score was 96% and I got a note saying that was below, but then you try getting a good score when you dont get any feedback on any report for 2 weeks and cant look at past reports and there are no examples given. I was just ticked as I pride myself as being a very good MT.

Ditto - ME2

[ In Reply To ..]
I feel like I could have wrote this exact post myself. I experienced everything exactly as you have described. I was highly disappointed as I was very excited to get hired. I think I lasted four weeks out of training, and that was hating and dreading it every single morning!!

accentus acute - anon

[ In Reply To ..]
I work here and I guess I am the exception. Most of the things posted are true and especially the first few months trying to get a secondary account with all of their rules is very difficult. I have been lucky with my accounts and supervisors and don't run out of work very often. I do though have the same issues with the amount of bookkeeping required and the scheduling. I just don't see a lot else out there. I guess it depends on your accounts and supervisors as to whether or not you can make it here. I have heard good things about the other side of Accentus, the clinic side. The industry sure has changed over the last 5-10 years!

Definitely one to stay away from - nm

[ In Reply To ..]
n

I quit within hours - Ugh

[ In Reply To ..]
The minute I received the message from On-Time that Accentus has purchased the company I turned in my notice effective immediately. They off-shore and that's a company I will not work for, plus the pay was down to about 1/8th of what I had made for 11 years with On-Time.

I love working for them. - AFMomMT

[ In Reply To ..]
I haven't had a problem working with them. They have been timely with email responses, good work flow. My company was aquired by them and things really have not changed much. Just wanted to add a positive into this bc it seems like all negative, and my experience with them has been a great one so far...would recommend them to fellow MTs.

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