A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Any new Command Health people? - whatthewhat

Posted: Feb 20, 2014

I've been there for a couple of weeks and so far am not too impressed with volume of work available (ie not enough work for the number of people grabbing from pool) or with communication (ie there is pretty much NO communication about ANYTHING). There are good things about this place compared to my previous job, but I hope things improve in other areas.

If anyone works there and has any thoughts to share, please feel free.

I just applied and tested for acute care. - waiting

[ In Reply To ..]
Waiting to hear back. I would love to hear about your experiences also. Don't want to jump from the pan into the fire.

Me either! - anon

[ In Reply To ..]
I'm not real happy with it. Everyone is different and others may love it, but SR editing is not for me. I was pumped up about this job with all the extras and bonuses mentioned that I could make, but I'm going to starve to death at the rate I've been going. :(

Like you, I've also encountered low work loads and spotty communication.

Command Health - MTtyper

[ In Reply To ..]
That's why I left. The stress of trying to compete for every job that you could get was really taking a toll on me and flowing into my personal life.

In the year I was there, I maybe had 5 what I'd call full paychecks.

And communication went out the door there when they became Command Health instead of Transform.

Oh wow. - whatthewhat

[ In Reply To ..]
Thank you for your responses. Every day that goes by and I keep clicking "Refresh" again and again to see an empty pool all day, I know more and more that I really made a bad move going to this company.

Are any of you employee status? I need the benefits which is why I took employee status. Well, apparently I didn't understand their criteria for FT/40 hours to be eligible for health insurance. You are not eligible for benefits until you are averaging $100/day. I am nowhere near that at this point, and I really don't see how I will reach that point. I know it's my own fault for not getting complete info before accepting this job.

Supposed to be but... - anon

[ In Reply To ..]
I'm nowhere near making $100/day to become an employee. :(

I also feel I made a bad move coming on board. I finally got put on two backup accounts but still have times where there is no work for me on all three accounts. I am NOT going to babysit my computer all day just to try to have enough work to make $100/day, as I do have a life outside of MT.

I feel like I was misled in coming on board here and am going to move on elsewhere.

Anon, I feel the very same way - whatthewhat

[ In Reply To ..]
...and agree with every word of what you said! OMG. It's very disheartening to hear others are having trouble making the 100/day. What if you make 100/day for one review period, and you get benefits, but the next review period you aren't making 100/day. Then do they take away your benefits till the next review 2 months later? How can one provide health insurance for their family with such a ridiculous benefits program? Am I missing something here, or is this just a horrendous way to do it? I don't get it. And it's not like I'm a brand new MT. I've been at this for quite a few years. But the drafts require a LOT of editing so even when I go my fastest, I'm not fast enough to make 100/day at 4 cpl.

The thing that hooked me here was "flexibility." Now I realize the kind of flexibility they meant was for me to flex my entire day around "babysitting my computer" as you said, Anon, waiting for work. Now I know that all the employee-status people are waiting, like I am, to dive on any crumbs that show up in the pool in a desperate attempt to produce enough lines to still be eligible for benefits. Oh my. What a mess.

Exactly - anon

[ In Reply To ..]
I've been an MT for quite a few years, also. I've only done straight typing, however, so I felt that might be the reason I'm so slow at editing SR. I was told speed would come with time. How much time? I can't starve while waiting to build up speed to make $100/day! I'm barely doing more lines with all the editing that's required than I was able to straight type daily! I was much better off straight typing and never want to see another editing job again!

To Anon - whatthewhat

[ In Reply To ..]
Anon, may I ask how long you've been with Command? Have you been here long enough to become employee status but haven't been able to achieve the gross pay required? My first review will not be till the end of April, apparently, but I do not expect to be at 100/day (in fact, I highly doubt I'll even still be working here anymore by then).

Not long - anon

[ In Reply To ..]
A little less than a month... I don't feel there is any way I could ever achieve employment status without monitoring the work around the clock, and I refuse to do that just to get my required amount, which is terribly confusing to try to figure out by the way!

Anon, by any chance - whatthewhat

[ In Reply To ..]
nm

Yup - anon

[ In Reply To ..]
Sure am.

I emailed you - nm - whatthewhat

[ In Reply To ..]
nm

Didn't get it - anon

[ In Reply To ..]
I'll try to reply to you.

I didn't get it either. (nm) - whatthewhat

[ In Reply To ..]
nm

MTstars reply by email must not be working... - anon

[ In Reply To ..]
Oh well. Yeah, it's a whole lot of capping, bolding, and researching doctors' names to cc that aren't in the database - always have to look them up on your own. You're lucky if it happens to be in the history (if that pulls up). Also, the website almost NEVER shows up the names of the clinical trials, or at least I've hardly ever had any luck with it... I'm really bummed about it.

don't feel bad - needchocolate

[ In Reply To ..]
Hi! No, don't jump from the pan into the fire.

Secondly, no one needs to feel bad about themselves because of decisions made about the field of transcription now. I avoided the boards this second time because I wanted a fresh perspective. After I said goodbye to them, I looked at the boards and found comfort in the same scenarios popping up. God Bless everyone and hang in there regardless of what your decision is...to stay, not stay, or getting totally out of the field. Hugs!

yes, beware of companies that offer "flexible" hours - mykid

[ In Reply To ..]
and "competitive" line rates. That translates to having to work 12-14 to make an 8 hour day and also cheap next to nothing pay.

Command Health - Me

[ In Reply To ..]
I work there as a p/t employee, and I spend roughly 60 hours per week babysitting the computer and only earn about $125/week. The bulk of the work usually comes in after 5 p.m., and then everyone jumps on and scoffs up the work within an hour. And don't get me started on their Rapid Response nonsense.

UGHHH - whatthewhat

[ In Reply To ..]
I want a do-over!! Never should have come here!

What about Rapid Response? I remember it being mentioned during my chats w/the recruiter but haven't heard anything about Rapid Response since I've started working.

Rapid Response - Me

[ In Reply To ..]
Basically, Rapid Response means that the goal is to keep your queues free of work at all times. If you don't get the files done "fast enough", then they add other MTs to the queue so the work can get done faster. I lost an account because the account is in the Pacific time zone, I'm in Eastern (which they knew when they put me on the account), and they send their files over after 8:00 p.m. my time. I wasn't getting to them until the next morning, and I was told that letting them sit there for over 11 hours is too long. So they added an MT to "help", and now the files are gone as soon as they hit the queue.

Should also add... - me

[ In Reply To ..]
There is absolutely no pay incentive for getting the files done the minute they come in. It's just stress of getting to the work before someone else does; kind of like animals fighting over a piece of meat. :(

Thanks for the info, Me. sm - whatthewhat

[ In Reply To ..]
Man. Talk about a lose-lose situation for us. Totally ridiculous. Do you have secondary accounts? I've asked once for a secondary and was told "next week." Well, next week has come and gone with no mention of a secondary. I know I need to ask again but I just don't feel like it on principle, although I know that's not how it works...have to beg and ask and "remind" multiple times and feel like a pest...which is just so darn irritating.

I have - me

[ In Reply To ..]
5 primary accounts. If more than one of my accounts has a file in it at the same time, I only get to do one because, while I'm working on one,inevitably, someone else gets to the other one(s) at the same time. It's a futile situation.

I love it here - jules

[ In Reply To ..]
I have been with Commandhealth for a year now. Actually hired into TransformMT but of course then became Commandhealth. I love my job and the company. My supervisors are great. Total open communication available to me whenever I need anything. Work the hours I want and nothing more. Not micromanaged at all. In the year I have been here, I have had maybe 5 days that I have had to wait a few hours for my work to start pouring in, but nothing worse than that. Maybe it's different boss to boss, but I have been completely happy with the 2 I have worked under (changed to new account when a new go-live happened so I could have a Monday to Friday work week).

Similar Messages:

Feb 27, 2013

I worked for MD-IT for 3+ years. I started out full time but this past summer switched to part time because I have two smalll chidren at home My supervisor said it was competely fine and when I wanted to switch back over, just let her know and she would take care of it. I had not switched back over to full time because of some family issues but was planning on doing this starting this January, which my supervisor also knew. Over the summer, I started noticing that I was getting ...

Feb 21, 2014

I've been offered a position with them but would appreciate some feedback about the company. I don't want to jump out of the fire into the frying pan. ...

Feb 24, 2014

Has anyone worked for, or is working for this company? Would appreciate any feedback/opinions about how they operate. ...

May 05, 2014

Anyone opinions (good, bad, indifferent) about this company? They have offered me a position, and not sure if it is any better than the company I am currenty with. Appreciate all feedback. ...

Jan 07, 2013

I have read some of the comments on this company, but they are about 9 months old, so I am looking for more current information. I am so tired of having to jump from company to company because so many of them lie in their company information. Here are some of my questions: Does TransformMT have enough work? What do they call a line? Count headers/footers, etc.? What is their usual starting pay (by the way MTs, I cannot believe how these companies are getting away with paying us so little... ...

May 20, 2013

I am wondering how it is part-time? I am assuming they hire either employee or IC status, and how is that with flexibility? Any and all comments welcome please. Thanks so much in advance! ...

Oct 07, 2013

Like I've said in previous reviews/posts about this company, if it's the cardiology account, you were warned. They have other accounts and Transform accounts, but if its' the cardiology account, you will not make any money. MOST, like 98%, of all jobs are very short and if you use free Express Scribe, which they have and will download on your computer, the quality if bad and hard to hear the docs clearly. You have to buy a voiceplayer like Gearplayer $200, Bytesc ...

Oct 18, 2013

I have an interview with them tomorrow. Does anyone here work for them? If so, how do you like it? Everything I've read about them sounds good, but the great unknowns which I'll find out tomorrow are how much they pay and what kind of insurance bennies they offer. TIA! ...

Dec 31, 2013

I applied for a position with them using their online application form. After the response I got from them, I don't think I would want to work for them if they can't even hire someone to proof the messages being sent out. Here it is: We wanted to let you know as quickly as possible how much we appreciate your interest in joining our team at Command Health. We have filled a good number of the positions from the ad, and unfortunately the positions that we have remaining open do a ...

Jan 14, 2014

Is there anyone currently working (in a production status) for Command Health who will speak to the workload/workflow of the accounts? Is there enough work to meet production requirements in order to keep benefits? How much flexing is required in order to meet production on a daily/per pay period basis? Is the flexing done easily, or d you feel you are monitoring the account day and night in order to meet production? Any info is appreciated. ...

Jan 14, 2014

Does anyone have info on either of these companies? Good, bad, indifferent? Tx! :o) ...

Nov 05, 2014

Anyone happy at Transform/Command Health. I am thinking about applying and would like any recent feedback, good or bad (but preferrably good) from any current employees. Thanks! ...

Dec 30, 2014

I received an email about a job opening with Command Health doing ortho work. Anyone out there work for them now or recent past.….good and/or bad please. Thanks in advance! ...

Dec 31, 2014

Looking for information good or bad on Command Health please. I am considering a job on the Ortho team. Thanks! ...

Feb 05, 2015

N/M ...

Mar 16, 2015

Does anyone know the pay scale for Command Health. I have applied and now I need to take a 60 to 90 minute test. If the pay is really low, I don't want to spend the time taking the test. Thanks everyone for your input. ...

Apr 16, 2013

x ...

Sep 20, 2013

Anyone else take their test and were surprised that you didn't pass? I took it yesterday. I have 5 yrs of experience and even used my AAMT and Stedman's books (like they said I could) to verify spellings. I also found it odd that you couldn't use Google Chrome or any IE newer than 7 - so I had to download and use Firefox to take the test. ...

Jan 19, 2014

I have a friend that worked at MD-IT prior to the Command Health buyout. She is still with the MD-IT division (or whatever they call it now), is employee status but is able to work whenever she wants as long as she meets line requirement and doesn't go over 40 hours a week. Is this the way it is across the board for Command Health? I thought I needed an IC job for flexibility, but if I could have that flexibility as an employee that would be great. Thanks for the info. ...

Jun 16, 2014

So many phone calls, very pushy, rushed me to complete paperwork and software training, said my account would be VR, great bonuses, potential for 5.5 cpl, blah, blah, blah. They called right before the day I would officially start to inform me that the account for which I was hired miraculously had no work left...an account I was told was swamped during phone interview. They offered me a new account and everything discussed in our phone interviews (both with supervisor and HR) was completel ...

Jul 07, 2014

Has anyone worked for Command Health out of Boulder, Colorado? If so, can you tell me something about the company. I understand they hire employees and was wondering about how they pay and how they are to work for. Thanks for any information. ...

Oct 15, 2014

Was thinking of applying but trying to remember, I think someone said they don't do straight type anymore? ...

May 27, 2015

:) ...

Jan 05, 2014

Can anyone who works at either of these places give me more info on them? I need to know which one to go with... Both have Oncology openings, so it would be for those accounts. I'd like to earn more this year with a better company than the lousy 15K I just earned this year. The company I'm with now is nice and has treated me well in all aspects, but the low pay isn't working out for me. I'd like to know things about these companies such as pay, line requirements, straight ...

Feb 05, 2014

nm ...

Jun 04, 2015

I had an interview with Command Health, was told she would be finished interviewing and I'd hear something Mon/Tues of this week. Its Thursday and I've heard nothing. Has anyone heard back & been given a job with them? ...

Jan 08, 2014

I have an interview with them today for an SR Oncology account. Can anyone tell me how their SR platform is? ...

Jun 29, 2012

The people I know who will now be getting medical insurance will obviously now go to the doctor when they get sick. It makes sense to me that there will be more coding and more billing, right? That's a good thing for us I think. ...

May 04, 2010

tell me how that works? I know the insurance premiums are less than a regular health plan. If your company puts 500 in your account, does that mean the first few times, for example, until you use up the 500, you don't pay ANYTHING or is it the opposite...you pay the entire office visit cost until you reach that 500? I would be so grateful for any information about this type of plan. TIA ...

Nov 01, 2010

I have been at home working full time for about a year. I have been an MT longer, but I always had kept a job outside of the home also because I like interaction with other. I have found that I am starting to lose my people skills. Do others have this same problem? It is like I have forgotten how to really be able to hold a conversation with others. This is something that really bothers me as I have always loved customer service and working with people and main ...