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Command Health - So many phone calls - Jo


Posted: Jun 16, 2014

So many phone calls, very pushy, rushed me to complete paperwork and software training, said my account would be VR, great bonuses, potential for 5.5 cpl, blah, blah, blah.  They called right before the day I would officially start to inform me that the account for which I was hired miraculously had no work left...an account I was told was swamped during phone interview.  They offered me a new account and everything discussed in our phone interviews (both with supervisor and HR) was completely changed, including salary and schedule.  The lack of emails with the constant phone calls, thereby leaving no paper trail of discussions, should have raised a red flag for me.  Your experience may be different, and some of you may be thrilled there, but this was the craziest experience I have had, and I used to work for MM and Nuance! Needless to say, I will not be working there and I wish lots of luck to anyone who accepts their offer of employment.

They constantly run out of work... - EX-CH MT

[ In Reply To ..]
and expect you to babysit your computer 24/7 to get enough lines in. IMO and based on my personal experience with them, you're much better off somewhere else!

Phasing out - STB EX CH MT

[ In Reply To ..]
Transform/CommandHealth used to be a great place to work until the SR came into play. Reports which were once paid at a decent line rate for straight typing now are 2-3 cents a line less (they are making a good profit on that one), plus the platform in plain English sucks. Found a great new job doing straight typing at an excellent rate, so I will be doing both until I am sure I can do my lines on my new job and it's bye bye CH. It was good while it lasted. Oh yeah, suppposed to be first in/first out, unless you are a pet/lead, you don't get the "easy" dictators.

Phasing out too - TMT

[ In Reply To ..]
TSTB EX CH MT - I totally agree. Used to be great. Looked at lines from the first six months of last year and the first six months of this year, total night and day. I too got another job doing just straight typing at a line rate comparable to when CH paid IC rates plus you get incentive bonuses, unlike those piddly bonuses CH gives. I DETEST SR and would much rather type. Their SR platform plain sucks and if you have to copy and paste from old report, you are sunk having to reformat the headings and subheadings. And do I agree with you about leads/pets getting easy/free-line reports first. I was working and all that was left was an easy dictator. Did one and by the time I finished that one, all of them were gone. Supervisor tried to say Oh, they were done in the pool by the MTs on. I told her no way do about 20 reports just disappear in the time it takes me to do one. Getting out of there fast. Maybe 2 weeks if I can get my lines up at new job. Good luck to you.

To get paper trail, send them email saying you want to confirm - what was discussed by phone. nm

[ In Reply To ..]
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