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Company Board Today's Top Viewed: ASCII line is just a fancy way of saying.. (Views: 79)

Patient First=Parasite - Incensed

Posted: Jun 15th, 2019 - 11:58 am


Always wondered if at any point Patient First would be satisfied with making their MTs accomplices in cheating themselves out of money. Evidently not and in reading that link, perhaps that is a window into this entity.

How you get away with paying people production and not allowing them to produce what is dictated hopefully will be a class action suit down a short road. Stop with the cumbersome to the reader/excessive verbiage BS, unless you're saying the medical profession is full of total idiots.  MTs are not stupid and it is insulting. Plus, it was not the case previously.  Just say we want our money back off of your backs.

New guidelines once again less than 2 years after the last one, which further only serve to cut pay. Will you ever allow your MTs/QA to get comfortable and stay secure in applying the guidelines on a permanent basis?! Additionally, you just made your new samples obsolete because they willl not conform-DUH!

In addition, now you want existing abbreviations to cover multiple other things providers might say ( where they previously had not),  and have added new ones. You don't care at all about how many macros have to be changed again, etc., on top of learning and relearning necessitated because you want to cut pay. Ultimately, you will wind up cutting so many lines out of charts that MT workdays will become longer and then watch out because you might end up paying overtime more often. EX: Can't transcribe prescription any longer-even though that is as dictated, have to change it to Rx, and we never recoup those black characters in the same amount of time.

Cross training has not been a success. That's laughable and stop gaslighting with that nonsense. It caused an early backlog last fall, which you could have headed off by staffing the HOME centers with the MTs who had always worked there. You still outsource a tremendous amount and still need teamwork. We've seen on here that people are not so willing to do your outsourced work to other companies because your account is ridiculous and totally not conforming to the transcription profession.

At least with speech wreck, you produce what is dictated and do not have to worry about getting trashed because you used a pronoun too much (once), or any, some, (both feet/eyes/hands (as dictated, but you all have decided it is redundant and cumbersome to the reader, and you don't want to pay for the word both-BS), bilaterally, or what someone might think is excessive and you do not. ETC, ETC, ETC.

Stress is always high and morale low daily with this company.

Once those numbers went up or any type of system failure happened, which seems to be a plague, it was always going to be harder to get them down and keep them down--hence, your present backlog. Plus, you ended mandatory OT too soon so you could say cross training was a success.

Cross training is exhausting. Taking hands out of transcription to pull multiple lists, update the teams and keeping track of clinic status, learning again new guidelines and abbreviations, having to upload double or triple the amount of files daily-yeah that's not a recipe for disaster /s. In addition, it is uncompensated.

Tell your providers to not dictate what you no longer want in the chart. Sitting there hearing phrases multiple times that now we cannot get paid for steals from the MTs money/time/money, and it should be seen as illegal in a production environ.  

Tell your providers  to stop turning in crap because that is usually what you get back. You absolutely have some FANTASTIC providers who care all around-get more of them. Had you done so prior to cross training, it would have worked or not been necessary at all and your clinics would always stay level. It's not like clinic work is difficult.  It is too bad they are outnumbered by fast talking EFL people who talk so fast they stumble over their own names and ESL people right off the boats from Russia, China, India, etc. Fire the abusive ones who will not learn and are so bad they have to be split among multiple MTs. They are costing you money, which is all you seem to care about.

Please anyone who is desperate, try to make sure you do not jump from one terrible position to another if there are any other options available to you at all. Prayers up.



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