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Info. to the Nuance client - Current employee (until September) of Nuance

Posted: Jul 25th, 2018 - 11:25 am In Reply to: Nuance Client - burntmt

I just wanted to give some info I received today. One Nuance client has over 60 hours of dictation in their Q. I'm not currently on this account, but the OM sends updates a couple of times a day on the volume. I offered to switch to that account for a few hours today since my primary is caught up and the OM said the client is not currently adding any logins for the account...

I find this total craziness! If there is 60 HOURS of dictation needing typed, they should move hell or high water to get this done as I'm sure it's affecting patient care!

I've worked for Nuance for 13 years and THIS is the stupidity we deal with...

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Recent layoffs - Nuance client (Views: 1846, 2018-07-24, 5:37 pm)
- might have a big affect - lol nm (Views: 1117, 2018-07-24, 6:45 pm)
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- shouldn't you be asking Nuance - since you (Views: 1260, 2018-07-24, 8:25 pm)
  - Should ask Nuance..... - Nuance Client (Views: 1141, 2018-07-24, 8:38 pm)
    - Your statement is odd - sm (Views: 867, 2018-07-24, 8:52 pm)
      - Give him/her a break. I doubt Nuance is very - forthcoming even with customers. The (Views: 807, 2018-07-24, 9:03 pm)
        Nuance accounts - Sm (Views: 1034, 2018-07-24, 9:50 pm)
        Nuance accounts - Nuance Client (Views: 1013, 2018-07-24, 9:59 pm)
        Nuance accounts - MT (Views: 1026, 2018-07-25, 2:34 am)
        Nuance accounts-MT - Nuance client (Views: 961, 2018-07-25, 10:59 am)
        What companies should do - Ra (Views: 829, 2018-07-25, 10:29 am)
        You went from "my company" in your original post - to (Views: 799, 2018-07-25, 12:56 pm)
        RE: you went from "my company".... - Nuance client (Views: 699, 2018-07-25, 6:20 pm)
        is it really THAT odd? - Nuance Client (Views: 898, 2018-07-24, 9:54 pm)
        Nuance Client - burntmt (Views: 906, 2018-07-25, 9:08 am)
        Opinion - anon (Views: 746, 2018-07-25, 9:42 am)
        Info. to the Nuance client - Current employee (until September) of Nuance
        To the current employee - Nuance client (Views: 750, 2018-07-25, 11:37 am)
        From current N. employee - Current N. employee (Views: 858, 2018-07-25, 11:48 am)
        How the heck can they freeze your PTO. That - is just not right. Would check into that. (Views: 859, 2018-07-25, 1:00 pm)
        This is crazy. I am retained until September and - sm (Views: 770, 2018-07-25, 8:30 pm)
        Welcome to our world, by which I mean those - of us on the 10:30 call (Views: 807, 2018-07-26, 7:15 am)
        Excuse me if this is a stupid question - . (Views: 886, 2018-07-26, 7:52 am)
        Not directly, BUT you do qualify for a HCTC - health care tax credit (Views: 661, 2018-07-26, 8:35 am)
        Go to your State's - official .gov site (Views: 837, 2018-07-26, 8:37 am)
        Oh, I get it completely. My work has been drying - sm (Views: 716, 2018-07-26, 7:55 am)
        Low wages - sickened (Views: 764, 2018-07-26, 10:35 am)
        If you are near to retirement and do not want - to work part time as a babysitter (Views: 867, 2018-07-26, 11:02 am)
        Thank you for the validation. Younger workers are - in a much different (Views: 655, 2018-07-26, 12:14 pm)
- Do not forget to mention about Nuance docking pay - and lack of work. (Views: 858, 2018-07-25, 12:13 pm)
- They laid off to more than likely...sm - Just me (Views: 908, 2018-07-25, 4:03 pm)
- To the Nuance Client - In the Same Boat (Views: 739, 2018-07-25, 6:21 pm)