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Nuance

QA question - catlady

Posted: Oct 18th, 2017 - 8:07 pm

Anyone ever have QA come through that you know you did not transcribe that?  I've had a couple of reports now that were dinged--and I know I didn't transcribe that error.  There is no way I would in a million years do THAT.  100% certain.  I accept the mistakes I make, truly make, but this is just unbelievable.  I get up to making a certain amount of money, and then they will dig this up.  Seriously.  I proof every single report that I submit.  There is no way I could send a sentence through with no spacing between the words.  It just could not happen. 



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