A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Do the clients even have a clue how badly they have been ripped off by ASR? - Rose

Posted: Aug 14, 2013

Or do they think they can continue to put garbage in and get back a perfect report by the magic of this "wonderful technology." Do they even know what type of trash it is producing??

The first thing these developers did to rip off the health care providers was to tell them that they could simply dictate and it automatically would become patient record with no transcriptionist involved. We knew that 99% of doctors would never change their style to meet the requirements to dictate accurate VR. Still, it is obvious they tried this by most dictators using phrases specific to VR commands like "scratch that" or "delete that". We knew it would never work but the clients were lied to.

Now, they are still believing that they can eventually get rid of those who edit their reports? This is why I ask, do they even SEE what ASR places on the screen as they dictate??

Have other editors noticed the recent dumming down of ASR? Despite thousands of repeated common corrections, the software JUST DOESN'T GET IT! It is not trainable. How many thousands of times do you have to train it to spell "aspirin" or "glucose?" It is adding a heading for HEART: or CARDIOVASCULAR: whenever it hears the word "aspirin." It is inserting phrases that were never said and excluding clearly dictated phrases. It is taking FAR longer to edit and reformat this trash than it would to simply transcribe it. So WHY are the health care providers not suing the creators of this trash?

Rose - nana

[ In Reply To ..]
No they don't care as long as they get the correct document. They are getting the work done cheap and that is all they care about. It's all about the bottom line. Transcription does not bring in an income to the hospitals, we are an expense, mind you a needed expense, but still an expense.

This crap they call VR was supposed to be only inserting commas here and there and maybe capitalizing letters here and there. Not the junk it is putting out. They don't need to fix it because we fix it.

Nana - What do you predict? - Rose

[ In Reply To ..]
Do all the clients have to drop their editors and learn for themselves that they've been conned, then return to editors, or just let the patient records end up costing them more in malpractice suits and insurance premiums?

My VR goes through cycles - Why?

[ In Reply To ..]
I don't understand my VR. It was horrible to begin with, but actually started being so great that I was wondering if I would keep a job. I barely had to correct anything. THEN, all of a sudden it is horrible again, doesn't pick up anything correctly. This goes on about a month, then boom, back to an almost perfect report for a few weeks. I wonder how this happens?

Mine does exactly the same thing. - MT

[ In Reply To ..]
I even went so far as to ask one of the higher ups if a new team had been hired and perhaps changing things around. When I first started on Escription it was all in a hospital office setting and after about a week it was almost perfect. Blew me away. So now I am working for a company and using Escription still and one week will be fine and the next week you hardly realize it as being the same work coming through. About a week or so ago it forgot completely to put in periods at the end of a sentence. The next word would be capitalized so it seemed like it knew so to speak. This week the periods are once again there. Mystery to me also.

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