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mandatory - overtime


Posted: Oct 10, 2012

Anybody enjoying the mandatory overtime.  Yea funny how we are on mandatory overtime and then get an email that states that if you run out of work, you are required to email them and flex your time and can only make it up after 5 p.m.  So again, you are required to check for your work throughout the day and if there is no work, sorry for your luck and if you want to be "lucky" enough to be employed w/ Nuance, you will then have to sign in and work on your off shift to make up your hours/lines. 

Doesn't mandatory overtime mean there is work ON YOUR SHIFT to work.  Not have to be chained to your computer all day and night to make your counts.  Whatever.  Anything else they would like us to do and pay us dump wages to do??  I'm sure they will all come up with something else and of course we have nothing better to do b/c our lives revolve around Nuance and their mismanagement of shifts.

Mandatory OT? - Crazy

[ In Reply To ..]
Must be for certain employees/India?

i'm - american

[ In Reply To ..]
probably just my account, just insane. If it is required for you to do, then the work should be there on your shift in the first place and if its not there, you should not be required to make the time off on your off shift.

Overtime must be nice - No work for me

[ In Reply To ..]
I sit day after day with NSA. No OT on any of my accounts. Perhaps better management would allow everyone to have work and not have some with zero work and some working mandatory overtime. This company is so ridiculous.

We must be on the same account. s/m - me

[ In Reply To ..]
I did 3 hours of OT last week. I do NOT work on my 2 days off, period. This week, I have not worked OT. If they want extra out of me, then pay a better salary to begin with. Better yet, pay hourly. I'd work all the OT they'd want. I have a life and it does not include being a slave to Nuance. And yes, I am job hunting. Even McDonald's looks better this place.
mandatory OT - mt20years
[ In Reply To ..]
I have been complaining about this for almost a year. Run out of work during the week and they want you to work your only DAY OFF during the weekend. Yeah, right. That won't be happening.

Oh, and I have complained about being out of work to my TL. I was put on so many different accounts with different specs it was impossible to keep up quality.

Nuance is the worst managed company I have ever worked for. I don't know how they keep getting away with this insanity.
Because they get away with it. We all still work here. ugh. - me
[ In Reply To ..]
The migrant workers in my state are treated better and PAID better than we are. Nuance along with a multitude of other companies are getting away with this treatment because we all need a job and have to stay here. I have been job hunting from the first week I signed on with this place. It's hard to find something. I've worked from home for over 15 years. No customer service experience, no phone experience, the list goes on and on.
most likely - same account
[ In Reply To ..]
It depends on my what kind of work I had during my normal hours to if I am feeling like it to put in even a minute over. I loved how it stated if you are out of work on your shift to send an email and flex your time and can only make it up after 5 p.m. that night. Yes so let me have no work on my shift, send you an email and keep checking back and then have no life at all and work then that night as well. Pay me better and I will work all day and night for them, but pennies for pay isn't motivation enough for me. What happens is you work their "OT" hours on your time that is to be off and then you don't have work on your shift, so you really are not making the OT pay b/c you don't have enough hours in to get the OT pay. It sucks!! Pay me a NICE HOURLY WAGE. At least being paid hourly I would be paid to do all the extra work that we have to do just to get the dirt dictations done.


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