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Transcend Merger Compensation Info. - TranscendMT

Posted: May 03, 2012

Here it is - chosen wording - ambiguous production pay and benefit plans "will be reviewed." I, as may other Transcend employees - have a current line compensation rate of 9.5 cents per line on straight transcription; some much higher - having been hired with heavy - over 80% ESL. Nuance MTs - what do you think the chances are we will "retain" our current line rates - WITHOUT Escription. All responses warmly welcomed.

From Letter to Employees - last week April 2012

At the point of close employee terms and conditions remain the same.

Production pay and benefit plans will be reviewed as part of the process of integrating the two companies’ employment terms and conditions. We anticipate that it will take some time to harmonize the two programs.

Our end goal is to bring all employees onto a uniform structure, while maintaining productivity levels and creating as little disruption to employees’ total remuneration as possible. Employees will be notified well in advance of any changes that may be implemented.

Unrelated to the acquisition, the Transcend employees will go through their normal June open enrollment with a July 1

Retaining your line rates. - NTS MT

[ In Reply To ..]
Just like the last merger, everybody will change a bit. They will attempt to make it look like we are meeting in the middle and sugarcoat it, but one thing is for sure....you will be disappointed. Sorry to say. Don't know what you make for editing, but it won't be much here (since we make half) and only really transcribe maybe 5%.

Well ... - anon

[ In Reply To ..]
Since Nuance MT's get 4 cpl for edit and 8 cpl for transcription, I am going to guess they aren't going to want Nuance MT's to know you are getting paid significantly more. I am surprised you weren't instructed to keep that info confidential.

That would make for some pretty ticked off Nuance MTs.

I would probably expect what MedQuist did a while back when the "restructed" the pay scale, a decrease in wages.

Re: Transcend Merger Compensation Info - mtgal1963

[ In Reply To ..]
I don't want to discourage you but your pay will most definitely go down. My company just completed the merger process in the last couple months and boy oh boy ...... I have lost hundreds of dollars each month. I was making 10 cpl and Nuance took us down to 0.0815 cpl for straight transcription. Speech is 0.0413 cpl and 80% of Nuances work is speech. They strive for ALL of their accounts to be at least 80% speech. The Escription program is considered the Cadillac of the speech programs and it is nice but still hard to really make a lot of money because many jobs require heavy editing, looking up doc names, straightening out demographic info, ensuring the correct work types, business entities, speaker .... I am hoping as the speech engine gets trained that the jobs come in cleaner and cleaner and will require little editing.

I hate to be doom and gloom but I think it is better to be informed and know the truth. Your pay probably will not be impacted right away but within a few months to a year, it will be.

Nuance likes everyone on the same pay scale. The only way to break away from the pack is to achieve the QA incentive which requires 99.5% accuracy, above minimum line counts, and less than 15% of lines to QA for review..... harder than it sounds. Nuance QA is very tough also.....they review all work sent for blanks and also pull random reports for QA. I have managed to be at or above the 99.5% QA requirement and under the 15% but have yet to get above the minimum line requirement to qualify for the incentive. I only work for them 25 hours a week and their QA incentive line requirement is set at a full time rate so a little difficult to achieve just yet being new to Escription.

Anyhow, I sure wish you well but you need to be prepared.......you're in for a bit of a bumpy ride I'm afraid. Good luck :)

99.5% to get incentive? I thought it was 99%?? nm - anon

[ In Reply To ..]
nm

Re: 99.5% to get incentive? - mtgal1963

[ In Reply To ..]
You might be right, it may only be 99%. I thought it was 99.5 but may be wrong. I'll have to dig through some of my stuff and see. Honestly, they have changed so much so fast, it's hard to keep it all straight!

Transcent Merger - recentlyoutsourced

[ In Reply To ..]
our hospital recently outsourced ALL work (acute care facility) in December. I was making $25+ an hour and went to their 4 cpl....HUGE HUGE HUGE pay cut.

Transcend Merger - recentlyoutsourced

[ In Reply To ..]
and that would be TranscenD.....sheesh

Whatever the requirement, it's ridiculous to be - wannie

[ In Reply To ..]
required to maintain standards with the garbage a lot of these dictators spew out. Do these MTSOs not realize they could make more money if we were able to produce reports in a more timely manner. Unfortunately, the way to do that is to start at the top (dictators) and train them to dictate coherently and concisely.

Big Pay Cut Coming :( - Nuancer

[ In Reply To ..]
The last poster was completley right in terms of pay. We all get paid the same, unless you are a newbie or are on Dictaphone or another program I believe. That pay is slightly higher, but those accounts will eventually transition, or so we have been told, or if the account gets too clean, pay will be cut. Really??? Straight pay is 0.815 and 0.46 at night and 0.8 and 0.41 during the day I believe, or near enough. Depending on your account, and how soon your work gets shipped off, or they overhire it to death, that will determine your bottom line. Your TL will most likely change, they often do, and yes, QA is extremely picky, with the amazing QA staff recently having been let go and newbies on who are more like sharks after blood, or your paycheck. I wish you the best, but know that the meeting will most likely be precorded, a webinar, and the line count will be as above. Insurance is pretty much the same, same carrier too, so no big difference there I believe. Best of luck to you with the transition, my heart goes out to all of you. I was once with Encompass and we were bought by Nuance a year and a half ago or so. I've hated my job since.

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