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Dragon/nuance - Laura


Posted: Jun 04, 2014

I went to see a chiropracter this morning and he asked me what I "do" and I told him that I am a transcriptionist and I work for Nuance - he told me that he has used Dragon to dictate his reports for about 6 years and he thought it was great when he first got it, but he said that in the last year or so, it is starting to put in things that he isn't saying.  He said one day it started substituting the word sex for six - he solved that by taking the word "sex" out of it so it can't use that word  - I guess you can do that - but he said things will just show up on the screen when he hasn't even spoken a word - sound familiar?  And he is using front-end recognition, not back-end voice recognition. He said that even with his being careful, occasionally he will find errors in his reports when he reviews them on a return visit.  But he worries that when he sends reports to other doctors, he said, they won't know it's a mistake because they don't know my patients like I do......and so we have the mess we have with ISR.....ain't technology great! 

Dragon/nuance mistakes - Vito

[ In Reply To ..]
I have had critical errors on mistakes that I know I fixed in the report. I never make mistakes on numbers, in fact, go back and listen to vitals and labs again, leave blanks when in question. Wondering if this is happening with our reports? Some of these "critical errors" are absurd and even a newbie would know to correct them. I've done this for over 25 years!


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