A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Am I the only one who has to sign into Enrich first and - then go to Webclock?


Posted: Jan 20, 2015

When I try to save the webclock website to my favorites...it saves, but then when I click on it I get a "timeout detected" message and can't use it.  It's so annoying having to sign into Enrich first. 

There has got to be a way to put an icon on my home page or at least save to my faves list. 

Make sure to save the page with the keypad. - sm

[ In Reply To ..]
The page where you enter your ID and password. This is how I have it saved to both Favorites folder and as a desktop icon (for multiple computers).

When we first started with Webclock, some were trying to save it so they would not have to enter the ID and password each time, but were having trouble with that. Not sure this is your issue, but hopefully the above helps. If not, you might want to contact Tech because you should not have to go through the hassle of going through Enrich. Good luck.

Thanks - I'll contact tech support- I was hoping - to avoid that because

[ In Reply To ..]
you can't just call them anymore...have to "submit a ticket" and wait for them to get back to you....but I'll do that. Thanks again

Please get back to us and let us know if you succeeded - curious

[ In Reply To ..]
just curious. There are more changes coming and I wonder if this is one of them. Hopefully not. We have enough hoops to jump through.

I can't save to favorites either, so I ... - sm

[ In Reply To ..]
...just click on the address in the address bar of IE to get there. Probably a better way, but it works for me :p

Icons are on my desktop, sm - nothappy

[ In Reply To ..]
When IT installed my programs, they put the icons right on my desktop. Call tech support and ask them to help you.

If you save it as a bookmark in Firefox - it is easier

[ In Reply To ..]
It still times out, but Firefox allows the ID and pin # to remain you just have to click the OK twice.


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