A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Okay, I am bugged. Is anyone else in service - area 112300 getting NJA?


Posted: Feb 07, 2010

Our CCM was begging people to work OT to clean up all of the files we were behind.  Now, I am on my regular shift and am getting an NJA!!! Is anyone else getting this? 

Okay, system maintenance. Never mind. - broke and frustrated

[ In Reply To ..]
nm

NJA - Typed out

[ In Reply To ..]
There is a ton of work in 112300 so I would call Support.

I want to see the backlog in that regoin so bad! - just ME

[ In Reply To ..]
I want to see what I'm up against for the day. I do NOT want to see NJA!

I called 1888 last night but they couldn't help me to get to the backlog, said I need my CCM to do it. She has yet to respond.

WHAT THE HECK IS GOING ON! Can you answer this? - Very fishy I tell you!

[ In Reply To ..]
I want to see the backlog too for SA5 area. I called 1888 and was told they could do nothing and reported a ticket number for my CCM.

CCM emailed and said she would have to check into it. AND She did! She told our group that each individual's MT name had to be typed into the backlog system, one by one in the backlog system in order for us to get any backlogs and could take a few weeks.

MY QUESTION! Is there ANYONE that can get into a backlog at all? Anyone from SA5, SA3, etc. that can get into a backlog? Are we all put out in the dark?

Backlog - old and burned out

[ In Reply To ..]
My CCM sends out the backlog several times a day, every day. There is a ton of work on our accounts but I don't know about the other accounts in SA5.
Backlog - MT at MQ
[ In Reply To ..]
SA5 - I have had only a few hours of work since Friday and no response from CCM. My main account has not been on the backlog for several days now. It's frustrating to call support and they act like you're the only one with the problem!


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