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Fuzzy Math - MTForever

Posted: Apr 02, 2015

I just received my March report, graded at 99.3% and the accepted standard is 99.6%.

There were 5 audited reports - 3 @ 100%, 1 @ 99.75% and 1 @ 99.3% which was the last one.

My March report said I averaged 99.3% and need to improve quality, proofread, ADT screen, dates, labs and so on. Problem is, one missed comma gave me the 99.3% score. Yes, one comma in that report, nothing else was noted.

Just doing simple math to come up with an average score for my audited reports (5) is 99.81% surpassing 99.6%.

What gives?

I would be on the phone - and/or e-mail

[ In Reply To ..]
asking for an explanation. Actually, probably e-mail because I would want their response in writing.

Fuzzy Math - MTForever

[ In Reply To ..]
Just sitting here, working and fuming and talking myself out of responding while in my current mood.

Countdown to retirement, less than 40 actual working days when taking earned PTO. May 31, I'm out of here!

Jealous! - I have 14 months to go

[ In Reply To ..]
wish you happiness in your retirement!

Fuzzy Math - SickandTired

[ In Reply To ..]
I have the same problem.Before I was in this POD and with the QA person I have, in 11 years I never had this problem. This company has gone from a good one to work for, to working for the Nazi regime

Same with me, audit - radmt

[ In Reply To ..]
You can note in UltiPro where the HDMS noted your errors - there is a comment box for us.

Well I missed an "are". There ARE degenerative changes...docking me .25. Then failure to flag a job that had C5-T1 in body and C6-T1 in impression, docked a full point. And then left off an S on valve/s (pulmmonary, mitral and aortic valve(s)). All NONCRITICAL and was threatened w/ termination. scoring a 99.2. "If you make one more mistake while on performance management, you will be terminated".

These audits and "quality metric standards" are a big joke! - CoonHound

[ In Reply To ..]
The auditors mark however and whatever they feel like. Don't even pay attention or care anymore 'cause it's such a joke!

99.3? or 99.25? - Fuzzy math

[ In Reply To ..]
Just wondering how you got 99.3 on a single report. The error increments go by 0.25 of a point.

Also, if somehow you got marked off 0.7 points for a single comma, I would dispute that. There are specific rule sets they must follow and, at most, if the comma changes the meaning of a sentence, it would be only 0.25 points.

If truthfully a single report was recorded as 99.3, it is a typo and should be brought to their attention immediately.

my final audits - radmt

[ In Reply To ..]
Previous score â�� 99.4

Current score â�� 99.2

Fuzzy Math - MTForever

[ In Reply To ..]
It is what it is. I went back and double checked and it was indeed 99.3%. Based on my timeline to retire and cruising along day-by-day.

Since the standard is .25, as you've pointed out, someone in charge of grading us needs to be retrained, which is above my current pay grade.

I often wonder if the QA people could actually perform our jobs, or if they ever have. Currently, we have a supervisor, someone in charge of scheduling, QA lead & one other person who seems to perform a QA function. Not to mention the addition of PODs and seldom doing the same account which creates a learning curve issue. In addition, the QA score requirement has changed on a upward slope over the years. Who in life is 99.6% accurate and if not may be threatened by unemployment?

Too many Chiefs, not enough Indians. I have found out in the past that my complaints are blown off with a passive response so I just move on. May 31 I'm really "moving on."

may 31 - radmt

[ In Reply To ..]
I agree, 99.6 first time right is a joke. good luck with that MM. I find it rude to be audited on a new account with ESL docs and not be given the benefit of a curve. Oh well. Penalize me all you want, I will win in the long and short of it. Congrats on the upcoming May 31 - I'm begging for a 2-day scheduled PTO which has yet been granted. LOL.

Seriously, that needs to be reported - sm

[ In Reply To ..]
1. A single report should not have a grade that isn't reduced by a multiple of 0.25. It is impossible. This is a typo and it could make your score passing.
2. A single comma will not reduce your score that much, regardless of how important it is. If it truly is just a comma, this will raise your score definitely above passing. If it was more than a comma and they just missed letting you know the other error, then you will know.

Do not let them get away with this! Especially if it fails a report. These auditors NEED to be held to a higher standard and if you let them walk all over you, they will continue to think they can walk over everyone else.

I'm pretty sure - they are skimming

[ In Reply To ..]
money out of our pay. like a dollar here, 5 dollars there. i spent a bunch of time going over my line count and paychecks and amounts i was told i would be getting are slightly less than that. i'm too depressed to make a stink. i keep getting depressed, then picking myself up, and my supervisors respond to me and give me hope, i go back to giving them the benefit of the doubt, but in the end i always end up screwed. i'm done. i mean, i can't quit, but ef them. no more extra effort from me for nothing. even with 6 hours of OT, i did the math, and i did not make $9.00 an hour this pay period. this place just sucks. whatever math they are doing, it is certainly not to benefit us in any way whatsoever.

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