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Could the sound quality get any worse? - Tin Cans and Strings


Posted: Nov 20, 2011

Is it just me or is the sound quality just getting worse and worse?  Distorted, static, background noise, on and on.  And these are doctors who used to be crystal clear.  I am adjusting the tone & jamming my headset onto my ears but that's a waste of time. Very frustrating.  Just my gripe o' the day.

Thank you - tired

[ In Reply To ..]
I thought it was me...I think it is this virtual desktop thing..I also notice that if my son is home from college and on his computer, mine drags like I have never seen before..Driving me crazy..

Poor sound - alphamt

[ In Reply To ..]
As in the old days, when dictation was re-recorded after being sent to an outside service, I think maybe this is the re-recorded digital dictation (?) I have been asking about this multiple times to CCM with examples, and no real response ever given - these were the REALLY BAD ones. Also on this board asked about it, and got suggestion to change headset. It is not on all jobs, just some, and usually the worse ones which probably were sent back due to MT difficulty. Someone said get a new sound card - but then again, most dictations are fine, but some days I have so many I could scream! Internet sound is fine. It is an MQ technical/IT software problem which is not being addressed. Tone slide does not help enough.

It is distortion of dictation, an electrical distortion, digital, and dictation is sometimes cut off by the distortion.

Another peeve, what about the long gaps in dictation that exist, even though someone might be making a noise or a distant background discussion is going on, the system does not acknowledge it, except to make us use ime "listening". Dictaphone would have cut that off.

Thanks for listening!


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