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CCM won't answer the phone, RTL won't answer the phone. - need work!


Posted: Oct 07, 2012

Who's minding the store? Because there certainly doesn't seem to be anyone there - despite the fact that the RTL is supposed to be on duty for another hour and a half. Trouble with my que on the weekend has been going on every since the last maintenance. Wonder if the two are connected or coincidence.

why dont you send an email to CCM, person above her and - even to vern himself with...

[ In Reply To ..]
the dates and times of every attempt to call and email both the CCM and RTL and explain that you have no work, no one is on duty, no one answers you, and you would just like to work.

Make it very direct, to the point, and professional. Do not accuse them of not working their shift, just say that you called and received no answer, left message, no one called back, yada, yada, yada.

I would be so upset if it were me that I would not stop...

As posted below, there are steps to ensure emails are not ignored. - Follow steps probably better than emailing Vern. s

[ In Reply To ..]
x

you are so smart - what would we do without you

[ In Reply To ..]
How you just go out of your way all the time to provide us with such useful information... You should get like an employee of the month or something!
You would be stumbling along in the dark without my brilliant - intellect to guide you.
[ In Reply To ..]
(tee hee) But really, I just get tired of the helpless role MTs take when they dont even try the remedy that is given, by the company, for the problem.

Vern does not answer - waste of time

[ In Reply To ..]
Nor does he care. Best to take care of it through the proper channels CCM and above and document everything. Ask Vern is a waste of time.

Just got an email from HR - anon

[ In Reply To ..]
stating that our CCM is no longer with the company as of today. Kind of in shock. I was beginning to wonder where she was as I have seen no sign of her since last Thursday and no email saying she was going on PTO. I did find it hard sometimes to get my emails answered, but overall, she was pretty easy to work for. Now I'm nervous what her replacement is going to be like.

We must have the same CCM - sqt

[ In Reply To ..]
got the same email. Agree frustrating to get her to return emails but fairly reasonable to work with. I was wanting to change my schedule, maybe new one will be better to deal or worse, guess we will find out.


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