Does RW ever answer e-mails/phone

Who's minding the store? Because there certainly doesn't seem to be anyone there - despite the fact that the RTL is supposed to be on duty for another hour and a half. Trouble with my que on the weekend has been going on every since the last maintenance. Wonder if the two are connected or coincidence. ...

WELL I have tried for 30 mins to get Support to answer. am on hold as I write this. I need a real person to help me do something on my other computer. geezzzz... I am in SOUTH region and I don't go on until 6pm. Are we down again? ...

I am thinking about switching my current phone line and going with a bundle deal for our second house. Does Dictaphone C-phone work through a cable phone line? I still have the copper wiring at my primary home because I was afraid to switch it so didn't include the phone service in our cable package there. Thanks! ...

Anyone know if the C-phone will work with a digital phone line ? (I think it's also called a VOiP line). I'm moving to a new place that has a digital line & don't know if I should have a regular phone line installed instead. Thanks for any help. ...

I haven't gotten an e-mail from MQ for a week. Anyone else hear from them lately? ...

Is anyone else having problems sending e mails to their supervisors, whatever? No work, now I cant even get my e mails through. I am very upset by all of this. ...

Daughter needs a need phone. Don't want to have to buy a data plan. What is NOT a Smart Phone these days, but has a full keyboard for texting? Thanks. ...

Hi everyone:) Have you ever felt that your e-mails were completely misunderstood by a supervisor? Recently, I sent an e-mail explaining myself about something that came up, but the answer I received was totally the opposite of what I had tried to explain, and I just sat here shaking my head, and thinking "what just happened." It made me look like I had deliberately said something that was untrue and tried to cover myself, which was not what I meant to do. Rather, I was tr ...

happen? Not that I want any mind you, but sometimes I see that someone mentions they got an E-mail from so-and-so (company). How did they get your E-mail address? Are you on some other board or have a resume' out there or something? I am only curious, like I stated, as I am not so sure I would want to be solicited from a company in my E-mail. ...

I keep getting e-mails from spectramedi. I looked at the posts in the archives and there is no good thing about them in there. I was just wondering if it was worth taking the test. TIA ...

In reviewing an e-mail to the worldwide team yesterday, they were asked why they were not responding to stat requests. They responded it would be taken care of, and signed off, "Cheers, and let us chill." REALLY????? ...

I think I know the answer to this, but must ask anyway. Has anyone gotten a response from Amy in the last week. I responded to her e-mail about checks being re-issued and did not get a reply. Has anyone received a check i.e. re-issued check? ty ...

Just checked and had 22 of them, continuing education, all voluntary and non-compensated?? WTF!? Yeah, I'll view when I get a chance, sure..... ...

Why are we always expected to work extra and catch up on overdue work on the weekends that builds up because there's not enough coverage? Here's an idea: schedule and/or hire the appropriate number of MTs to cover those two days instead of asking us to make it all better when the weekend panic mode sets in, which is every single weekend lately. Of course in order to attract weekenders, that would entail actually paying a living wage a ...

I used to keep MModal e-mail open all day, but the e-mails have become so negative and downright nasty that I am only checking it now a few times a day. It is a distraction and demoralizing and effects my work. Anyone else? ...

You have to do the QCare thing when you get NJA. Then, they send you a ticket number. Great. What do you do with the stupid ticket number? Are you entered in a drawing? Do they pick random ticket numbers and award the winner some work? Then, days later, you get another e-mail saying it is resolved? What the heck is that about? Who resolved what? Did the QCare staff magically send me work? Do they get some award off of my ticket number for the fast ...

It really gets ridiculous. Some are important and MANY are not. Some are ridiculous. You have to read through them all in case there is something important there. As for the remainder, I wish they would just write 1 e mail at the end of the day covering all the garbage that does not even apply to everyone. I hold my tongue (or replies) to the rude e mails that are chastizing to just a few MTs, but are sent to everyone. I wonder how they would like it if ...

I am new to this MTSO so I have occasional questions and have directed them to my supervisor. Some get answered, many get ignored. I have asked some more than once. How frustrating. I'm not sure how to take this. I would think it would be to her advantage to answer them as it refers to formatting, etc. Maybe I should ignore her requests to work extra hours? How would you handle this? It really makes me wonder about this company. ...

Hey TTD, your recent e-mails are quite comical. You send out e-mails basically threatening your MTs. Maybe if you want MTs to work for you and hop on at any time when you need them, you should pay them more than 0.03 per line! Your pay is laughable and so are your e-mails. ...

Don't you just love how you get threatening e-mails wanting you to work more as clients are unhappy because their work is not getting back in a timely fashion. Where was this concern when we were running out of work on a daily basis and were expected to just sit and wait for work. There was no loyalty to their employees and so many quit, as they were tired of waiting and NO MONEY, and now they do not have enough employees for the work they have now. But, what happens when this work go ...

All of a sudden there is lots of work. What is up with that? they lay off people because not enough work and now work is overflowing. ...

I understand that the MTSOs sign contracts and promise tight TATs, but when an account has had the dreaded NJA at multiple times of the day, then why send out an e-mail stating that we need to keep the account within the 24-hour turnaround or the company will hire even more people for the account. The account cannot possibly be out of contract if there is no work available. These e-mails just prove that the MTSOs overhire and don't give a damn about whether the current workers c ...

These stupid tips he gives in his e mails. Has he ever transcribed a day in his life?? My guess..no! ...

Got a new kind of rudely worded in places contract from company I've been with a little bit. I don't care about agreeing to 98% on quality audits, or agreeing to provide a certain number of minutes/lines of work a day and specifying which days, or agreeing to 24-hour TAT, but there is a section that we must respond to e-mails or any other form of communication within 5 minutes during active work hours, otherwise without an acceptable excuse (power/internet outage or emergency) af ...

Just have to vent a little before I go insane. I'm happy with the current company I'm working for but OMG enough with the constant mass e-mails all day long already! They copy everybody on everything and it's such a nuisance...can't get into the "zone" at all this way. I want to close down my outlook but can't because we have to be on the lookout for stats...okay...that felt good....back to work and stupid e-mails that do not pertain to me... ...

I've asked numerous times; all get ignored. I have asked what happens if I can't get my hours in (I'm FT) in any given week (s).....Will I lose my health insurance? She picks and chooses which emails to answer. Any FT'ers who regularly find it next to impossible to get their hours in -- did you lose your benefits? ...

to someone who has in depth knowledge of the new HIPAA rules and regulations, please respond first and then I will ask my question. thank you. ...

Does RW ever answer e-mails/phone - mom2huskies

Short answer: - Not very often

I miss my old HSDM - mom2huskies

Good luck with that! lol - exer

That is true about RW - mom2huskies

RW emails - oldie but goodie

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