A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Synernet's employee recognition program a joke.... - Jaded SynMT

Posted: Oct 30, 2014

Ever notice, it's the same people nominated over and over again and they are ALWAYS management, supervisors of the team leads.. This place makes me want to puke. I hope I get some call backs from some places I have applied to. Please..... I want out!!!

I noticed that too and some of those people - SMT

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do deserve recognition (like some of the leads), but I think the reason is none of us get nominated is.....none of us know each other. lol They make sure we can't communicate with each other except where they can see what we say. That's why we come on here to vent. :-) Unless you happen to chance on another MT while working and they have helped you with something, you don't know anybody. Even if you did nominate them, nobody else knows them. So yes, it will be the same people over and over, and over. But it makes us feel good like we're doing something nice.

Exactly my point, really. How do you "really" have a recognition program - Jaded SynMT

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if no one really knows each other, how can you legitimately have an employee recognition program designed for other employees to nominate each other when we all don't interact with one another. There needs to be something else designed. AT least, I think so. :)

There is life after Synernet, and it is pretty darned wonderful. Good luck! sm - Former SMT

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There are places that pay you a more than decent wage, have abundant work but do not work you to death, have some flexibility, and you don't just hear from them when they want to "yell" at you about something -- they actually tell you they appreciate you and the work you do! I stayed too long and let the bullies at Synernet drain the life out of me, but I finally realized even if things were no better elsewhere as some had warned, I had to at least try, so I posted my resume and I took a chance when a company contacted me and offered me a job. I would like to think that if enough people are unhappy and voice their concerns that things will change, but it seems unlikely. They will just get rid of the unhappy ones and replace them with others who are eager to get a job and then batter them until they can take no more and the cycle will continue.

Congrats on getting out. I envy you. :) lol - Jaded SynMT

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I can only imagine how that will feel one day to be able to say good riddance to that place! I would have already but I truly have been nervous to change to a different company because it seems others are no better, but after you post it does give me hope. Thank you and congratulations again on getting out! :)

I left, too, - and took an in-house non-MT position

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So very grateful to get away from there. Now,if Febreeze were only strong enough to eliminate the sweatshop smell from my home office, I could finally use the room for something else.

Has anyone noticed this - MTSyn

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It has been slow and steady but I finally noticed a considerably less amount in my paycheck. I went back and saw my checks since July have gotten smaller and smaller... now hundreds of dollars less. How could I be missing something as major as this? I do not understand, my line counts are about the same, not wavering much. Is it the VR? It is now impacting my bills and I am having to get another income to fill the hole. Anyone else having this problem. It is as though we got a pay cut but it has been gradual and really nothing announced. Coincidentally the newsletter yesterday said the company is doing better this year. I wonder why...

I am down now almost 100.00 a paycheck. - MT

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Noticed this about a month ago. I think they feed you just enough VR to lower your pay. That's just my opinion. They have to know how bad the VR is by now. It does not increase your lines by much, if at all. Mostly a pain. Lots of bad dictators too in the mix. Different doctors all the time. More demographics to look up because the doctor doesn't put in the right name or number. It's really bad. I've already started other things elsewhere that are starting to pay off, so not much longer. Sorry for anyone who has to stay.

Their wage-theft scheme is pretty insidious: - Whittle away at it bit by bit. :(

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So true - Another ex-SMT

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I left the hole known as Synernet about a year ago and never looked back. I worked there for approximately a year and a half, which was my shortest stay with any MT company ever. I just couldn't take it anymore. These people have micromanagement down to an exact science. You can't even step away from your desk to use the bathroom, stretch, or get some fresh air for a few minutes without being called or instant messaged asking where you are. I've never experienced that kind of sweat shop treatment at any other company I've worked for, and I've worked for some bad ones. This company will drain you and make you feel like the lowest form of life there is. Management is nothing but a bunch of ignorant, arrogant, and power hungry women who have absolutely no leadership skills whatsoever and don't have the first clue as to how to run a business. Intimidation is their game, because that's all they know. I was beyond happy to get out of that joke of a company. Also, how incredibly stupid is it that you have to schedule all of your vacations an entire year in advance??? I've never heard of any other company that does that. You should be allowed to save your vacation time and then, when you want or need to take some time off, put in a vacation request. Not everyone can plan things that far out! I hope that everyone who is still there and is looking to get out is able to find something else soon and run far, far away from Synernet!

I agree completely!! I worked there for just a few short months - another ex SMT

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and it was a HUGE relief to get away. Anywhere has to be better.

Unless anywhere is Nuance. - nm

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x

If you want out of Synernet you do not - have to look far

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Bangor, Maine at AHD their competitor. The pay is 8.4cpl, the benefits are comparable. They are the ones who got that account Synernet lost and they are hiring now. They have 2 platforms to work on one of which is Fusion. they were a pleasant and welcomed change. I love these folk.

Sounds good - but I hate change

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I've heard about them but that they don't pay for spaces. How does that compare to Synernet's 7 cpl with spaces? How are they on getting time off and vacations? And ET? Any chance of getting 1st shift? I love Fusion but how is that other platform and do you have to go back and forth and is there any choice on which you use? How much VR and is it decent? So many questions and things to consider. I know I'm not the only one giving some serious thought to taking your suggestion.

Pay is over 1 cent per line better - ExSynMT

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I had no problem getting a dayshift position. They have a MS Word platform which I love and it pays 8.4 CPL for seasoned MTs. No pressure for mandatory overtime. They ask if you can do 2 to 3 hours submit your name. Usually for Holidays, they have so many volunteers who want to work, you usually do not have to work a holiday. You don't have to put in a year in advance for time off, just submit when you want your vacation to the supervisor. Earned time (well don't think anywhere will compare to Syn) however, you get almost so many hours a pay period, the first year I think it equals to 12 days and you can carry over if you like up to so many hours, and I think (don't quote me) every 3 years it increases I think. The MS Word side has no VR. The Fusion side is the one that does not pay lines but it is at a higher line rate, and you have the option to not do VR if you don't want it, and you get extra lines for certain worktypes and such. You do not have to go back and forth on the platforms. With Fusion you use their computer with the MS Word you use your own computer, shortcuts, spellcheck, etc.

What? - Been there, done that

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Maybe more per line, but no pay for spaces, headers, footer, nothing but the black characters you type in report. You have to type a lot more lines to equal the same, which is not possible for many. Lost a lot of money there, as have others I know.

The MS Word platform - pays for spaces

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nm

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