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Get ready for lots more stress now at Synernet - MT

Posted: Mar 19, 2015

as they ramp up for summer. Having people off means we have to work harder and more OT because we've just been having such an easy time of it. Warnings and threatenings. All they know. Turn around times not being met? It's because we're so lazy. Hiring all the time? Still not enough staff; never enough staff. Cheery picking; never addressed. Rotten VR; never addressed. Never knowing what work, which doctors, or work types your're going to be doing anymore; never addressed. Constantly having to look up demographics for some doctors; never addressed. Their solution, however, is to go look at the video that one person who does 350 lines an hour made years ago and see what YOU are doing wrong. I'd like to know if that person is still there and which pool she's in. Then, I would like to be in that pool. Same old thing Synernet. Your problem with the work not getting done is because of all your lazy MTs. Time to crack the whip. Hello summer!! Same email every year.

If it is the same thing every year, why not just get - out?

[ In Reply To ..]
Clearly nothing is going to change.

You know, sometimes you just hope that a good place - MT

[ In Reply To ..]
will learn, listen, and change. And, yes, I'm leaving. Saw this coming over a year ago. Now that all the good people are gone, nothing to stay for. They wouldn't have left either if they thought it would change. I'm just amazed that they say the same things and do the same things over and over and expect a different result. Thanks for your encouragement.

I'll tell you exactly what is wrong with the place in a nutshell - MT50

[ In Reply To ..]
Here is why they cannot keep people:
They have their favorites. These are far and few between. Even sometimes the favorites fall from grace.
For those who are not liked, there is scrutiny. To be disliked it is simple...say anything out loud or out of turn even innocently (ask a question), then you are on radar and you can forget it.
The following will immediately happen:
1. Work pool changed to worse reports. 2. QA will have "random" audit of many, many reports which will perhaps put you below the percentage and you will be placed on probation, or you will just get audited and this may may you nervous because you have not gotten this many audits before.
3. Your time sheet will be scrutinized and micromanaged.
4. You will perhaps receive different e mails suggesting you suddenly have errors, or suddenly are not meeting "actively working in the system" requirement. Termination will be threatened.

Even if the above does not happen to extreme you can expect to get bad work, micromanaged on your time in and out, and random QA audits which are not so random.

Best advice if you want your job: Keep your mouth shut. Try to be a favorite. If you don't want to be a favorite definitely keep under the radar.

Right now my guess is so many people are on the radar all the above is happening for many people and they are just not putting up with it so they are leaving. Hello revolving door, good bye stability.

Just IMHO.

As much as I disliked Synernet, I wish I had stayed. sm - Regretful MT

[ In Reply To ..]
It seems every company has their version of awful. Their pay is way too low and the VR is awful, but they had excellent benefits and at least I had plenty of work. I left for greener pastures only to find out I'm just working for a different version of Mean Girls, more money but no benefits and now no work. Dumb move on my part, but live and learn.

No surprise - Alice

[ In Reply To ..]
I've found the same, when changing MT jobs. Just like you, I've found they all have their own version of awful, both in regards to the accounts and the games that they play, plus I've never worked at a company that had all 100% nice people. There is always one or two that are mean. So, i guess the best company is the one that pays on time, has the work, and had decent benefits. It would be great if Synernet were more flexible, and they certainly have room for improvement, but nothing is 100% perfect. If i didn't need the benefits and only was working for "extra" money for my family, I wouldn't be working for Synernet, though.

To go from one MT job to another MT job at another company is no longer my plan. I plan to change to an entire different industry..not even medicine. I think insurance companies are one major problem that affects many aspects of any medical job. So, coding is out, nursing is out. I'm just going into sales or something.. Then, I'll have difficult customers to deal with. My first course will be how to deal with angry people. Can't win.

Synernet-yet again - Tired of it all

[ In Reply To ..]
Synernet used to be a good company to work for. Now - it is the most mismanaged company I have ever seen. Everyone complained before when the prior manager did not answer emails. Then they put another one in here who is worse than the one before. She has no idea how to do a schedule - let alone run a company. This is not being said to be hateful, it is just the truth. She sends out emails every single week about holes in the schedule, only to have us volunteer and be told I am not needed. To top it off, I sit here for hours on Mondays with no work. If there are holes in the schedule - fix it.

I like it! - Em

[ In Reply To ..]
I work PT only, but I like it here. I have consistent work during my hours, and the staff have been more than helpful when I need them and I can always get someone on the phone on by IM.

The pay is comparable to other MT places, but I make pretty good supplemental pay; I have a FT job on the outside.

This industry has changed dramatically over the past decade, it will never be the golden egg it used to be. There are way too many little MT companies springing up around the world. I am just happy that I found a place where I can continue to transcribe (which I love), happily, with good folks who genuinely care about me. (my humble opinion)

I don't mean to negate the complaints/concerns you all have, just wanted to let it be known that I am happy with Synernet and hope you all find a place that makes you feel the same.

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