A community of 30,000 US Transcriptionist serving Medical Transcription Industry


As MTs, we should actually interview the companies! - Sick of this


Posted: Mar 03, 2010

If you are an MT with 10 or more years experience (actually a requirement with 1 company), and you are testing and interviewing, consider this.  When you do your research on a company that you are applying with, print all the negative posts such as "horrible platform, hardly ever any work, pay is slow, they offshored my account, VR problems, etc., etc."  If you score perfectly on your test and have good recommendations, land an actual interview, we should address these concerns with the potential employer.  Tell them that your job is a serious employment commitment and that when you accept a job, you intend to work and for that work to be available instead of just sitting in front of a computer all day and only typing 4 hours.  Ask about their offshoring and VR that is in place and what is intended.  Tell them you do not want to be put on a new account they just obtained - only to have it offshored to XXX while you trained them to do it.  Tell them that you do not want to work on an account that they know will be set up for VR, unless they plan to keep you to do the VR at a fair price while it is established (all MTs should at least know how to do VR).  Ask about their "excellent QA assistance."  Is this truly QA help to assist you in every aspect of the account(s) so that you make more money, or are they just editors who write nasty notes and are not available for questions that will make you more productive?

Don't we have this right?  They want to know everything under the sun about us.  Don't you want to know who you are working for and what kind of business they conduct?  Shouldn't their reputations be on the table for discussion?  Wouldn't this send a clear message to them?  Eventually? 

If you are that experienced MT who for years has done double the production requirement with formal audits 98% or better - you are the ones who made this industry and your company what it is.  Voice your objections to being "used" by these companies.  Demand job security and stable employment.  Tell that recruiter or account manager to be honest with you about these things and that if your objectives do not meet their needs to be honest with you about it.  You can't hold them to it legally, but they will realize they will look like a fool if they lie to you - and word will get around. 

After offshoring/VR, etc., the only transcription left is crap that no one wants to do.  ESLs who do not speak their own language and certainly not English, etc.  Ask if that is what they are offering you. 

We need to conduct our interviews as if they are business deals (exactly what they are).  Try to take control of your own destiny, future, fate........ Do not appear desperate to let these MTSO's use you however they wish.  Tell them you have expectations also. 

I am employing all of this starting today.  Thanks for letting me blow off steam. 

I always have - sapient

[ In Reply To ..]
Everyone should always interview every company they are going to work for, especially somone who is expeirienced and has a good background. You don't have to be nasty though, they are not going to tell you the truth, and they probably won't hire you, if you bring up all the nasty things posted about them on MTStars.com. You can politely ask about work flow/volume/dictators, you certainly should ask about the pay and potential raises or levels in volume. Although I totally agree with this post, I don't think if we come out of the gate with this tone we will be helping anyone ;-)

To Sapient - Sick of This

[ In Reply To ..]
Of course you are right. I was just blowing off steam here and this tone should not be used in an interview. You support my points in my post much more eloquently than I can at this particularly moment.

"Sick of This" indicates my frame of mind, doesn't it. I am tired of waiting in line to be sucker-punched and duped by these companies. When I calm down, I will interview and state my objectives in a very lady-like manner.

Interviewing MT companies - workingmt

[ In Reply To ..]
I agree. I've actually had second thoughts on following through on a few interviews and tests because my biggest fear is being hired for a new account and then not having work in the future, any job I take has to be a long term commitment by both parties. That being said, I agree that the OP needs to done it down, no one takes that tone with a potential employer and expects to be hired. It is one thing to ask questions and express your concerns but there is a way to do that without sounding threatening.

An idea about this. - Sick of This

[ In Reply To ..]
I agree with you as well. My exasperated tone was just to vent here because I was angry, but here is what I am thinking.

On my resume, I have "REFERENCES: To be provided upon request" at the bottom of my resume when, in fact, the names and numbers are listed under each job. Suppose I remove that heading and put

"OBJECTIVES: I am seeking full time employment(40 hours per week) as a medical transcriptionist, employee status. I would like to be provided with a typical daily line count averaging 1800-2000 lines at 9 cpl. Blah, Blah, Blah."

If I am being interviewed, I would ask them what they thought about the objectives listed on my resume. This would eliminate the need for questions that may also sound like accusations. What do you think?
An idea? - workingmt
[ In Reply To ..]
You could try that. If you were called by anyone, I probably would not ask them what they think, I don't know if that's a good approach to take with any employer. I certainly do understand your frustration though.

Do not hire use under false pretenses especially - if income is lower than unemployment payments (too

[ In Reply To ..]
X

You certainly should ask questions but don't - count on straight answers

[ In Reply To ..]
The typical transcription company today is only interested in the work they have right now and getting it done any way they can. "Tomorrow" is an impenetrable mystery and they'll deal with it...tomorrow.

Clients have helped to foster this atmosphere, of course, by virtue of the fact that they must know well in advance of their intention to drop a service (you don't start up a new service in the blink of an eye), but keep this deep dark secret until the day before they cancel the contract because they're afraid the service will de-prioritize their work. Also, they do other things like playing games between two services (capricious distribution of work, etc.), not advising the service that they've sent out delinquency notices to the docs (and can expect a deluge of work), etc., etc.

It's a pretty disgusting and poorly run industry front to back and top to bottom.

I agree totally.......... - application

[ In Reply To ..]
They want to know everything about us, we have to fill in a 2-page application form, take a 2-hour test, submit everyting and then do not hear ANYTHING back.
And this over and over and over again.
Unbelievable!

Then there are companies and even fellow MTs who suggest (on this forum)that the cover letter might not have been "polite" or "endearing" enough to get hired.
Aaaarrrgggghhh!

As MTs, we should actually interview the companies. - SecondWind

[ In Reply To ..]
That was great advice. I hope everyone reads your post.

I agree. I wish I had known more when - this happened SM

[ In Reply To ..]
to me. My company was bought out not too long ago. We were told at that time that everything would stay the same, same platform, etc. After recently being told that we were changing platforms and going to VR, I found out that this decision had been made BEFORE signing my contract with the new company. I hate being lied to and I feel like a total idiot for believing what was told to me.

I did not read your massage (too long) but the subject line--- - isnt that was asking questions of the company is?

[ In Reply To ..]
x


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