A community of 30,000 US Transcriptionist serving Medical Transcription Industry

ASR, The Proverbial Brooklyn Bridge For Sale - Silly Rabbit

Posted: Jul 16, 2010

Whoever sold the medical transcription industry on what a timesaving, streamlining, cost saving state-of-the art boon to the profession ASR would become is the scammingest grifter I ever heard of.

oops. It is saving costs by decimating transcriptionists' pay. I wonder how many years they have left to make payments on the Brooklyn Bridge.

Oh, yeah! ASR companies have totally ripped off - all the hospitals and MTSOs they - sm

[ In Reply To ..]
have sold this VR mess to. 12 years ago, a doctor I transcribed for at a large hospital came to me and asked me what I thought of VR, since his department was considering getting it. I told him exactly what everyone's been talking about now, 12 years later: That it will always need human ears to listen to it and clean up the errors, and that those ears can only listen as fast as the the dictation can be heard and understood. So even with VR, if it's fast and garbled, it still has to be slowed down to be deciphered.

And that it takes just as skilled an MT to listen to garbled speech and fill in VR mistakes, as it does to actually do the transcribing. I told him they'd just be paying for it twice: Once for the VR (which would need techs to set it up, train the docs, and keep it running and up-to-date), and skilled MTs to keep the reports cleaned up. I said, "Why bother with the VR at all, if you're still going to have to pay an experienced MT to listen to it any edit it? Why not skip the VR and all its little technologic headaches, and just stick with the MT?" He said, "Wow - you're right".

His department DID try out 2 different VR systems later on, under a different department head, but they were never happy with it, and kept going back to the truth that I had been telling them all along.

So, you better believe it does my heart good to read about all the bloopers VR is spewing out now. Not as "trainable" as they kept saying, huh? And with MTs' pay shrinking almost daily, and American MTs likely going the way of the Dodo, then how well is VR going to "learn" once it's 100% Indians/Filipinos/Chinese (or maybe Martians?) training it? Not very well.

Then the VR companies are going to have to roll out something better (or that at least they SAY is better) to cover for all the ESL people trying to use it. I wonder if the hospitals and MTSOs are going to fall for that snake-oil a 2nd time...????

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