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Hi! anyone able to help with this problem. I had been on the phone 4 times with support trying to get DQS to download. Called support before purchasing laptop, they told me to get a 32 bit, Windows 7, which i did. I chose Internet Explorer to run as administrator, brought up DQM ran and began to install DQS. Always having the failing of downloading call support, another message at times is writing params failing, and a third message is temporary file not compatible with WIN32 - last one happened a couple of times, but not recently. Support thought maybe it was too many firewalls that came with the computer. So I turned them all off and tried again, same thing. It will go through to 8 out of 57 files and fail. Any help would be greatly appreciated, I will be using this on the road visiting daughter who is expecting!