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Outlook 2013 email question - KC


Posted: Nov 19, 2013

Hope someone can help me with this one.  I recently updated to Windows 8 and Office 2013.  As of about five days ago my deleted messages are NOT showing up in the deleted items folder.  Not sure if I inadvertently changed a setting, or what the problem could be.  I'm using Comcast email, IMAP account.  

 

Thanks!!! 

Try this... - see msg

[ In Reply To ..]
Go into your e-mail program under Tools,Options then choose the Advanced tab. See if you see a box that says something like "use delete folder with IMAP programs," and make sure it's checked.

I may be wrong, so you might have to noodle around a bit in there.

Not sure... - KC

[ In Reply To ..]
Not sure I was in the right place, but I tried to find what you suggested and didn't come up with anything. Thanks so much for replying!! I'm still pretty unfamiliar with the whole Windows 8 set up, as well as the new Outlook....

Any other suggestions?

Sorry, but... - Maybe someone more familiar

[ In Reply To ..]
Oh, I wish I could help more. I was just going by my old Windows and Outlook program.

Good luck. Maybe you can google the question. Sometimes that helps, though you can be brought to parts that want you to practically reconfigure your whole computer, so be very careful and try to keep it simple. (I may have exaggerated about reconfiguring, but things can get scary---less is more, so weigh out your priorities!)


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