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Infinity Foot Pedal - How would I contact Infinity, any info? - Marie

Posted: Jun 19, 2013

I have purchased multiple foot pedals because the USB plug-in stops working. It seems like a broken wire or something inside because it happens intermitently and then stops all together. Anyone else with this issue? How would I contact Infinity, any info? Thanks.

Are you sure - It is not the port itself?

[ In Reply To ..]
I'm wondering if you are sure the port you are using isn't bad. I would plug your keyboard into the port that you have had your foot pedal plugged into, and see if your keyboard works properly. If it doesn't, then it's the port on the computer itself.

In the SAME boat! - Charlotte

[ In Reply To ..]
YES!! I have been having this problem for years! I bought a new Toshiba laptop, used my USB foot pedal with the adaptor just fine for over a year, and then bam...it started acting up and eventually stopped altogether! My job sent me a new pedal and adaptor and everything worked fine for about 10 months, and the same thing happened again! Once again they sent me a new foot pedal, but at that point I decided to buy a new laptop.

Here I am nearly a year later, with a TOTALLY NEW laptop (HP this time) and it's happening again! What the heck! I have seriously scoured the internet and so far it's been blamed on Windows, but I don't think so.

Do you use your USB foot pedal with a laptop? If so, do you remove it frequently? I have to remove mine to put it up from the kids when I'm not working, as I do not sit at a desk, so I am wondering if maybe it has something to do with being removed and put back in too much.

I don't know what I'm going to do because my company is no longer supplying foot pedals...and I don't want to have to purchase one every year or so.

I note this post is from June - have you by chance figured anything out, or have any idea what is going on?

Is anyone else having this problem?

Also, just to note, my Toshiba ended up destroying a 50 dollar pair of USB headphones. I tried to test the USB with the headphones and suddenly they also started getting the error message about not being recognized - and they never worked on any computer in my house after that, too! I later gave the laptop to my son, many months later and it wasn't being used the entire time until then, and he says all the USBs work fine!!

So frustrating! I can't even work tonight!! Argh!

It is not the port... - TJ

[ In Reply To ..]
Marie, I just had my Infiniti foot pedal go out, found your reply suggesting that it is the port, and tried your suggestion to try something else in the port. The port is not the culprit--it is the foot pedal.

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