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Foot pedal won't work - infinity USB - Mindy


Posted: Mar 04, 2013

Hello, I read through some of the archives trying to find an answer to my issue and have tried multiple different things, but nothing seems to be working. If anyone has any advice on how to get my new HP computer to recognize the infinity USB pedal I would greatly appreciate it, as I am trying to find a job and my pedal isn't working with any tests I have taken. I am at a complete loss as to how to fix it. I have never had a problem with my other computer. I could just plug it in and off I would go. I would use the other two computer, but after 20 years of transcribing it finally crashed. I was excited for the new computer, but now I am wishing for my old dinosaur Dell. Thank you in advance for any help so I can get back to work. Mindy

do you have Windows 8 on your system? - Snow Bunny (the original)

[ In Reply To ..]
That could be the problem. And, the problem with the new HPs is that I believe you can convert them to Windows 7 but then they won't support them (IOW, you won't find the drivers).

Sorry took so long to reply - Mindy

[ In Reply To ..]
I checked just to be certain and it's windows 7. I have been through the mill with this thing, trying everything and nothing has worked. I have lost two job offers because of it. I cannot find another job outside of transcription. I have been pounding the road trying to find anything else, even Walmart and no one is calling. I have got to get this foot pedal issue corrected so I can get back to work asap before I lose my car, etc. Stressed beyond belief.

foot pedal - cg

[ In Reply To ..]
Did you reboot after you plugged it in? Sometimes the first time , since it is new hardware, you have to plug it in and then reboot, so it will recognize it.


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