A community of 30,000 US Transcriptionist serving Medical Transcription Industry

For those of you who use your own computers to work on........ - Kiki1

Posted: Apr 30, 2011

How do you go about this? Do you have to call tech and get permission? Or just download

DQS, etc? I was hoping to use my own computer, which is a much more powerful computer than this outdate POS I have from MQ; I think it's the reason I have so many probs in DQS--the worst being the lag in typing....I have to constantly wait for what I have typed to "catch up" with me.......so annoying. Not to mention takes forever to upload a job, etc.

But wondering if we are technically allowed to do this? If we do, will tech no longer help if you call for tech support?

why not call support and get a new computer? - new computers have more memory

[ In Reply To ..]
that way, if something happens, you will still get downtime. If your computer crashes, you get nothing and you have to pay for a new computer before you can work again.

I had asked my CCM about getting a new - Kiki1

[ In Reply To ..]
computer, she told me to call tech support, which I did. He said he saw nothing wrong with the computer. Argh. But I think I'll call back and be a little more persistent about getting a new one this time. You have a good point about the downtime/having to buy my own computer again issue. Thanks.

I use my own computer. - Shipwrecked

[ In Reply To ..]
You just have to download DQS, Sched Source, and DQManage. You don't need anybody's permission. Just remember you need Windows XP. Support will give you info on returning the MQ computer.

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