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pended reports to QA - incompetentmt

Posted: Jan 01, 2013

Is it just me or does anyone else have this prob. When I am reviewing my reports that I have pended to QA for blanks, I am now noticing where some of the "regular" QA people aren't quite as hard on me - however, there is one particular QA person whose name I have never seen before and that person is BRUTAL with my reports - it is just downright pathetic - worse than the other QA people ever were. Maybe this QA person isn't new to QA but just new to me. I feel so darn incompetent with this particular person - Wish I could reach through my computer !! lol

Nope, not just you. - anon

[ In Reply To ..]
There are 2 absolutely BRUTAL QAs that do mine. The sad part is that they don't even agree with each other on the way things should be done.

However, I have noticed a real slacking up on error scores by most of the other QA lately. They are marking minor errors but not taking points off. The other 2 more than make up for it though. I suppose they are the "executioners" in place to prevent getting a bonus.

Since I lost my bonus this quarter that means I am going to be sending MASSIVE blanks this quarter. I won't take a chance on anything. I figure if I am not getting a bonus, I don't have to try to fill in the blanks.

to anon - incompetentmt

[ In Reply To ..]
I hear what you are saying. I have one QA person that lower cases a particular thing in my report and marks off for it and then another that will capitalize the same exact thing in another report and marks off for it. WTH? You can't win. Hopefully this one particular person will slack off after a while too. Well, glad to know it's not just me ..

not alone - new but old

[ In Reply To ..]
Thought it was just my imagination. Same here. My QA has been significantly higher and 100% on almost every report that I pend and then there is 1 person who will find something (so very minor it is ridiculous and something that no one else marks off for) to mark off and give me a minor error or sometimes even a major error and say that I omitted a word which sometimes comes down to interpretation when you are doing VR and if it does not change the meaning of anything then no one else marks off for it except for this ONE person!!! Go figure

It seems to me that as soon as we were told. . . - sm

[ In Reply To ..]
emphatically to not nit pick and change the VR text if it did not change the meaning of the report, that's when QA got really tough. I just give up.

I just left Nuance for MModal and so far QA is not nearly as horrific - anon

[ In Reply To ..]
They seem to consider a lot of things minor that are major at Nuance.

I think it is because there is no bonus so there is not a concerted effort to make sure we fail.

Oddly I also prefer the platform and seem to be getting much higher line counts.

I am not saying MModal is great (so lower the flame throwers) just so far it is not as horrible as Nuance was.

I used to work for MModal - sm

[ In Reply To ..]
It was when they were Medquist. I quit Medquist to work by the hour (not line) in house. Then a year later, the hospital outsourced the entire dept to Medquist and I refused to work for them again. (And the ladies I had worked with at the hospital who went to MModal said QC was a nightmare.) Then it came out Medquist had been systematically cheating MTs' line counts. Not sure how many people remember that. I was notified I supposed to get free access to website for continued learning and certification training as MModal's "punishment," but i could never get the site to work. Well, anyway, that's my sad story.

Does M*Modal offer incentive pay or quantity - or quality production bonuses? nm

[ In Reply To ..]
x

No, I assume that is why QA isn't as brutal. NM - anon

[ In Reply To ..]
xx

Is anyone challenging this stuff? Reporting these - people and the inconsistency? nm

[ In Reply To ..]
x

I don't keep track - sm

[ In Reply To ..]
It seems like a waste of time. It would be all on my own time with probably no payoff.

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