A community of 30,000 US Transcriptionist serving Medical Transcription Industry

just got paycheck - nuance newbie

Posted: Jun 11, 2012

Keep your chin up - So sorry

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My condolences.

My deepest sympathies - ex-NMT

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I barely lasted 2 weeks at Nasty Nuance (this is just my opinion), then ran and never looked back.

I hear ya - nuance newbie

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I know what you mean about hitting the road! Applied for other jobs the day I got home from my "Welcome to being outsourced" meeting. I have a very good lead on one, but they seem to do things in their own time. Last I spoke with them, I am on the very short list for being hired. Been with Nuance long enough to get 1st paycheck and really cannot continue to do the same work for that much of a pay cut. My pride, self-worth and dignity are worth more to me!

just got paycheck - nuance newbie

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Well, don't know where my text to this went??

Anyway, back to this partial line thing. I just got my 1st paycheck and I was paid for X.00 lines. So, I guess that answers the question to whether they pay for partial lines as far as getting incremental pay.

However, I was wondering if anyone knows whether we really do not get paid for any line that is not a perfect 65 characters? THIS IS PRETTY MUCH EVERY REPORT! If you do 50 reports a day, and just to average, say you have .5 of a 65 character line left over, that is 32.5 characters x 50 reports = 1625 characters/65 = 25 lines. Multiple the 25 lines per day x 10 and we are being shorted 250 lines per pay period, 500 lines per month, or about 20.00 a month that they owe us that they are not paying us. 20 x 12 is 240.00 a year.

Would you like to see a bonus for 240.00 just show up one day? I know I would. If this is $$ owed, how do they get away with not paying for it. If there is an understanding that they do not pay for headers, etc., fine, but it is my understanding that we are SUPPOSED to get paid for work done in the body of the report!

Anyone know for sure if this ever gets counted somewhere?

Will someone please tell me what headers - and footers are? NM

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x

I think they're only on certain platforms ... sm - CaliMT

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I'm on Enterprise and I don't have them.

This is the prepopulated garbage at the top and bottom of the report sm - sm

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Such as patient name, admission date, discharge date, hospital name/address, job #, stuff like that.

We don't get paid for them, but by God, we have to make sure they're 100% perfect!

Well, yes, but to be fair everyone at every stage is responsible - for making sure we are working on the

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right patient. It's just gotta be.

Newbie, I haven't checked this stuff. Any chance some of the rounding is up, as well as down?

partial lines - newbie

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Well, I hope that is the case. However, on the few reports I checked, all the partial leftover lines were over 0.5 and when I checked my matrix I was just given credit for the last full line. Ex, one report was 10.8 lines, but when I checked the matrix, I was given credit for 10. The matrix does not have the column set up to list for partial lines, but the paycheck stub did and I didn't see any 0.xxx listed for partials. I was wondering if this is kept as a running total somewhere. My guess is that it is not, because what was on my paystub for my total lines edited matched the matrix exactly. So what happens to all the partial lines I have to edit.

The header is the partient information at the time. It not only includes the patient name, but the DOS and whether the correct billing info is filled in. It usually comes auto populated and is usually fine, but there are the occasional reports where you have to do a bit of digging to find the correct info. My old company used to start us off with 2 lines per report. This was to help give us some credit for headers as well as finding the right doctors when looking up copies.

Since we do not get credit for headers and possibly/probably partial lines, at Nuance/Transcend, our actual overall rate per line is coming in at even less than 4 cpl.

I don't have a problem with checking to make sure the stuff is accurate - sm

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I just think that as it's part of our job and it ends up on the finished document, that we ought to get paid for it.

Agree, but Newbie's saying she used to be spotted an extra - 2 lines, and now is paid only the base line rate.

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