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Nuance finds every way to cheat you... - Lord help me get another job

Posted: Nov 26, 2012

If you are scheduled to work a holiday you must work it unless you have pre-approved PTO. So what happens when you run out of work as is common on a holiday and most especially the day following a holiday? What if you can't get your time in? Well, you don't get holiday pay unless you work you scheduled hours. Doesn't matter that you ran out of work and you can't control that. All you will get is pay for what lines you were able to get in that day-that's it. Wow!

"paid for holiday" s/m - mt

[ In Reply To ..]
I had to pay myself, use PTO, to be off T'giving. I was told Nuance does NOT pay holidays, you use your own PTO.

At least my old company actually paid base pay for holidays. This place sucks.

Another way to look at it... - sm

[ In Reply To ..]
1. You have a job.
2. You have a job that provides PTO.

And, given today's economy, it bears being listed again...

3. You have a job.

that nonsense should be illegal. - nm

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x

nuance and cheating you? - nuanc-er

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Not true. Be thankful you have a job, period!

I am thankful, but that doesn't mean I - should be happy that I

[ In Reply To ..]
am being cheated out of wages that I have worked hard for by a company who rakes in billions and gives special treatment to overseas workers. Talk to me when you have trouble making your house payment or rent.

Nuance and ways to cheat - mt20years

[ In Reply To ..]
I agree, Nuance can find so many ways to cheat MTs.

If you take a vacation, of course you don't get in your expected hours or line count, so THEY TAKE AWAY YOUR BONUS FOR NOT MAKING THE MINIMUM LINE COUNT. Just like the holiday bonus, there is not going to be enough work on holidays to work before and after the holiday, thereby taking away HOLIDAY PAY.

I am thankful to have a job, but this company is the worst I have ever worked for.

Agreed, I feel cheated as well because they make BILLIONs and all I want to do is be able to pay my house payment and make a living.

NUANCE, YOU SUCK. YOUR GREED WILL BE YOUR DOWNFALL.

wow as if having a job - excuses your company for treating you like dirt

[ In Reply To ..]
Just b/c we have a job doesn't mean it is a good job nor does it mean that we are happy with our job. Personally, I am not making nearly what I was making years ago in the same profession. I am now struggling just to pay my regular monthly bills. Today I received a shut off notice for my electric bill b/c I am a month behind. Years ago, I didn't have that problem. I am working more hours a week and producing more lines per day than I was before and yet my paychecks are smaller than when I first started in the profession.

To say be thankful you have a job, are you also thankful that your employer cheats you out of your pay and treats you like your stupid and can't do your job. Are you happy to have a job that requires you to work on the holiday and then finds any reason possible to not compensate you for your work? Sorry, I just get so irritated when I hear be thankful you have a job. I am thankful I have a job, but I am NOT thankful that I am underemployed and thus I am now part of the working poor.

thankful for job - corgi

[ In Reply To ..]
I totally agree with what you are saying. My income has gone down pretty close to a 50% of what I used to make when I started working for MM (then Medquist) 6 years ago. And like you, I'm working really hard and doing lots of lines, etc. It is so frustrating. I do totally understand!

and you have to work - your full schedule the day before...

[ In Reply To ..]
and if there is no work to be able to work your full schedule, you are also aced out of your holiday pay. I ran out of work Wednesday, Thursday and Friday, having maybe an hour each day of work. The pay period ended on Friday and therefore was no time to make up my hours, which I shouldn't have to do in the first place. I did not get my holiday pay. I also had a "nice" email that I didn't follow the out of work protocol and email everybody that I was out of work. I refuse to constantly check on work that is not there every hour and then waste my time some more to send you an email to the obvious. PAY ME FOR MY WORK!!!

Where is it that you see all these "rules" ? sm - Nuance MT

[ In Reply To ..]
I came in with one of the buyouts and have never seen this information about working holidays and needing to work full schedule to get the "holiday pay", tiny as it is. We have no employee handbook to refer to, just dribs and drabs of emails ad nauseum.. Do you folks have a handbook that spells all these "rules/procedures" out?

I also came in with one of the buyouts and initially - we had to go through a

[ In Reply To ..]
webinar that detailed the benefits and rules. We were able to download it then, but they have changed so many things over the past several years that most of that does not apply and yes, I get drib and drab of email. I didn't know we had to email everytime we run out of work until this week and I have been here several years. The rule of working the day before has been there for a long time, though, but so has the fact we were supposed to get paid not only what we made in line production for the holiday we worked, but also a percentage of what we made over a certain time as our holiday pay. Apparently, that was changed and one email I didn't get-the fact that if you run out of work, you don't get paid-period-nothing extra-you have to either take it as TOWP or PTO to make up the difference-another email I received. It took me almost a month of asking over and over just to get an email of the updated full time versus part time benefits. I have a relative who is HR in a company they work for and according to my relative, by law employers are required to provide a handout, workbook, etc. of company rules and benefits to all employees when they are hired and when the handbook is updated. HA! That's laughable at Nuance as well as many other transcription companies. I so am looking forward to the day I can say goodbye to this industry. I loved it at first-not anymore.

Nuance employee handbook - recentlyoutsourced

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I've been asking for this "handbook" since I started with this company a year ago! Keep getting the same answer, "we are currently updating our handbook and one will be mailed to you as soon as the updates are done." BS I say!

I have worked several places where the holiday pay - was given if you worked the day, sm

[ In Reply To ..]
before the holiday and the day after the holiday. But these places actually paid to take the holiday off. I have worked several non-transcription jobs where it is also like this. If you want to take the day off and get paid for the holiday, you have to work the day before the holiday and the day after.

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