A community of 30,000 US Transcriptionist serving Medical Transcription Industry
This is from Nuance's ad for QA/QC: "Are you tired of reviewing documents with multiple blanks and multiple errors and being reimbursed the same as you are for reviewing documents with a couple blanks? How would you like to increase your earning potential just for doing what you do best? ...looking for high producing, high quality Quality Control Editors who have the ability and drive to add significant value to reviewed documents. We are now offering an aggressive reimbursement incentive for these hourly positions which increases earning potential based on errors identified and blanks filled in. The more value you add to your documents, the more points you accrue, and the more money you can make...up to 40% increase over your base salary!"
So am I wrong in thinking that this is why we MTs are seeing a huge upsurge in errors on FIESA? Guess what, these QA/QC editors are now getting bonuses for the express purpose of taking away ours as MTs. I guess our work environment and its components is considered a vacuum and they decided we were making too much and would rather reward QA for taking away our bonuses. So tell me why this is not a heinous, demoralizing, dirty practice, considering most of us MTs already have gotten our pay cut by at least $10,000 per year once we were eaten by Nuance. Why not just take away the bonuses and be honest about it?
And despite all this, I am still working for them. I hate them, and I hate myself for working for them, but I have tried smaller companies and then you either get eaten up eventually or you find the work is not your cup of tea or the software is awful and you don't even make minimum wage. As much as I am tempted to truly ignore FIESA since I believe they can't force you to look at it (how can they when it is outside work hours and you don't get paid?), I think if you do not fight these ridiculous errors, you will lose bonus, sometimes unneccessarily. Also, I find that working extra hours when available is almost a double whammy, you get tired, you make mistakes trying to "help out", and then bam! you get more errors. If there is any up side to this (other than some QAs probably getting a well-deserved bonus for reports we have all seen with lots of blanks and mistakes and people who produce those reports losing bonus and getting told off) can anyone enlighten me?