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or how long you have been doing this. Nuance uses this to their advantage. They really don't CARE about the mistakes or quality. This is a TOOL to keep pay nice and low, plain and simple.
The fair and just way to do this is how it used to be. First of all, it depends on the DICTATOR reading his own reports when he/she gets them back--(like they are SUPPOSED TO DO) -- If there are mistakes, they are corrected. Yes, if it was the MTs mistake, they are notified. If the SAME mistake keeps happening THEN and only then is the MTs put on "performance mgt." And I mean the SAME mistakes, not new/different ones. NEVER is the pay docked. Now, if the MT keeps making the same mistakes and/or excessive mistakes then that MT has to realize maybe this isn't the career for them and the company should consider letting them go. In the end, they end up with a lot of really GOOD MTs, which in turn does improve patient safety. The employees they have are happy...happy MTs are more PRODUCTIVE. This way everyone wins...the company (profits), the MT AND THE PATIENT.