A community of 30,000 US Transcriptionist serving Medical Transcription Industry

I hate working for Nuance so badly. - curiousMT

Posted: Oct 16, 2013

I truly just hate ever day that I have to work for them. The days are sooooo long and seem never-ending. Fifteen years of 99%+ accuracy and now I need a mentor? Really? WTH? Switch me to a new, more difficult account and after 1 week tell me I suck so bad I have to be mentored? Provide me with no list of physician names or local cities or names of local hospitals and expect my LPH to be up and running at full speed when I spend all my time Googling for info on an area of the US I have no clue about? I feel like I'm being set up for a let down. I freaking hate these people.

Keep a list of it - alas

[ In Reply To ..]
Just keep a list of what they do to you that's unfair and if you get fired at all, you will be able to tell or write to your unemployment bureau when they ask you questions about why you were fired. I was fired because I had some evil women not helping me but working against me. New account, new doctors, and nobody to help me. 20 emails a day of stupid stuff and if I didn't read an email I was made to feel incompetent. If I had a question they would answer me with "As I told you before in a previous email, bla bla bla" And then I would get a migraine.

Thanks. Good advice. Will do that. :) - curiousMT

[ In Reply To ..]
no message

You would think Nuance could figure out... - lindabel

[ In Reply To ..]
that it is better for the accounts and MTs not to mention most cost effective to retain trained and happy employees. Instead, they crap all over you. No wonder they are always recruiting. Disgraceful.

Keep your e-mails and print them out for - Unemployment Office

[ In Reply To ..]
Trust me. Keep all of those e-mails. Do not delete them. When you are sending e-mails and pleading...begging for help and no assistance is given. That's immediate grounds for you to get your unemployment. It's insubordination on their part. If they won't keep their employees happy while employed and be TLs and TSMs and COMs like they should, then they deserve to have to support you with unemployment.

Thanks, I just did as you suggested. - curiousMT

[ In Reply To ..]
I have a strange feeling that I got set up by my previous TSM to be let go. Just in time for the holidays as per the Nuance way. With the new insurance costs ($800,000 per year more as per email because of ACA) have a feeling a lot of us will be let go soon. They say they are absorbing the cost of the increase so our premiums remain the same but we know they are not that thoughtful. They will cut costs somewhere.

Nuance mentoring - rynnie

[ In Reply To ..]
I just had to reply...I have the same thing going on. I actually got the call today that this is my "final warning." Hard to imagine I have been doing transcription for 13 years and NEVER had any complaints before. Now all of a sudden I am an awful MLS and I am now in jeopardy of losing my job within the next week if my LPH doesn't go up and my accuracy needs to go up too. So frustrating!!!!

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