A community of 30,000 US Transcriptionist serving Medical Transcription Industry

How many Nuance MTs have undergone - "Capacity Optimization"

Posted: May 10, 2014

Has anyone else had hours/days changed or accounts changed because of the "exciting" capacity optimization study from Nuance powers that be?

yes, posted below, mandatory switch to midnight to 8 - jj

[ In Reply To ..]
I quit on the spot and have a new job out of this field starting on Monday, 8 to 5, M-Fri, NO holidays, can't wait!! There is only so far they could push me, and my old body just won't make that change without major issues, so this was a blessing in disguise, made me get off my duff and do a thorough job search!

Mandatory Switch - Fatigued Fingers

[ In Reply To ..]
Good for you! I would have done the same thing.

TSM? - Just wondering

[ In Reply To ..]
Are certain TSM's targeted. Can you give your TSM initials since you have another job?

PS: Do they need extra help at your new job? I am under such stress at Nuance. :)

Capacity Optimization - FrustratedMT

[ In Reply To ..]
My team has been part of this crap. I have had accounts changed. Now my TSM is on the war path sending out emails requiring weekly mandatory compliance of signing off on FIESA errors now. Now my TSM is on me for QA score below 99% now and am on a performance plan, next will be my LPH below 186 and since the optimization I am running out of work nearly every night now. Looks like she is trying to get rid of us dead weight to make her look better to the management. I have worked here for 3 years, 1 for WEBMEDX and now 2 years with Nuance, this is the worst job I have ever had since Nuance takeover. Never had problems with QA or line count and ever since the takeover I cannot satisfy my TMS or Nuance. I used to be a good MT, now it is questionable. I have tried for 6 months to find new employment, but nothing so far. I don't know how much longer I can hang on with this horrendous company who the upper management makes millions of dollars in salary off of the work of women and pay us slave wages!!!

capacity optimization - willow

[ In Reply To ..]
Webmedx sold us down the river. That was one of the better places to work. Its all about the money. Shame on Webmedx. Nuance and M-Modal both need to be turned in for underpayment of employees.

MM pays make-up pay. If your line count, doesnt add up to min. - wage, they pay you the difference. nm

[ In Reply To ..]
x

Capacity Optimization - Fatigued Fingers

[ In Reply To ..]
My team hasn't been part of this (yet), but as soon as they do I'm outta there. I went back and looked at my pay statements for this year, and my pay has dropped by over $300 since January. One more month until retirement. I will make more money by doing that than by working for NUisANCE.

Retirement - Pollyanna

[ In Reply To ..]
If I only had 1 month until retirement I would have retired last week! I would wager to guess that most single women who do this job can never retire - I'm one of them. More drudgery to look forward to. The job market isn't kind to you when you're past 40 nor will anyone give you a chance at a new career.

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