A community of 30,000 US Transcriptionist serving Medical Transcription Industry

FLAMING AND SHOUTING AT NUANCE - SoVeryDisgusted

Posted: Mar 27, 2015

There is not enough work yet you advertise for positions while dangling a $2000 sign-on bonus carrot. THERE IS NOT ENOUGH WORK for those already employed!

Everyone and their dog is on my primary account because their primary account has no work. I am punished every single day because I run out of work. There are other accounts that need work among my TSM's pool. Put the newbies there, NOT ON MY PRIMARY.

LET ME DO MY JOB IN A REGULAR 8-HOUR DAY INSTEAD OF 12+ HOURS EVERY FREAKING DAY OF THE WEEK JUST TO GET IN 40 HOURS.

Question for Nuance pseudo-big shots, do you sit at your desk for 12+ hours a day 7 days a week and only get paid for 8 and work on 6 different accounts to boot and get abused by FIESA? No, I didn't think so. I don't think you would be able to handle the abuse either day in and day out.

Believe me, we want to do our jobs and do them well, but just not in a hostile work environment and with little to no work available. Oh, and yes, STOP THE WAGE THEFT AND GIVE US BACK WHAT YOU STOLE WHEN YOU TOOK OVER ALL THE ACQUISITIONS.

Well said. - anon

[ In Reply To ..]
nm

Agreed. - Tired.

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I work 4 days a week, a schedule provided to me by Nuance, and 2 of those 4 days I am OOW almost all my hours on 6 accounts, always told to flex, make sure I work my committed schedule, blah...

I have a question for the Nuance supporters...As I am into my 7th hour of my 5 hour shift because I have had no work again today, and I am typing horrible ESL with horrible sound quality and tons of background noises, I know how little I will be paid for all my efforts because more than 10% of my lines will have to go to QC.

Do any Nuance supporters on here honestly believe this is a fair way to pay employees? Honestly? I send things through hoping not to get caught because I am trying to keep below the 10%. How is that plan about quality? Do you honestly believe that?

OOW - As tired

[ In Reply To ..]
I just have a suggestion for everyone working day shift and running out of work: Have you thought about night shift? I worked night shift at Nuance and only ran out of work around the major holidays. I know nights is not for everyone, but thought I would throw that out there.

night shift - - anon

[ In Reply To ..]
I have worked night shift for 4 years at Nuance and never have been OOW. For the past 3 months, I am regularly OOW because the "day shift" people "flex" as there is no work on their shifts. Please stay on your own shifts.

They do not care - Your words and anguish

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mean ABSOLUTELY NOTHING to them. The only thing they would understand is if we all quit at once. But we all know that ain't gonna happen.

I agree, not one of them - anonmt

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IMO, ALL of them, POC, TSM, etc., know what is going on but look the other way, I for one have shown proof, yet nothing is ever done, and to me THAT says all I need to know of their character and what they are about. I have no respect for any of them, and IMHO I don't think they have any for themselves either.

Control of pay - ANONMT

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They know exactly what they are doing. They made the rules and continue to make more, they have control what work you do so one can't meet them.

And that is too bad that all MTs - will not quit at same time.

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It is something that should be done to wake everyone up and create change.

In a nutshell. They do not care. Majority of - work has been sent offshore

[ In Reply To ..]
already with more planned. The domestic staff left and the high standards expected are nothing more than an attempt to balance some sort of quality against the work that is sent to India. They don't care about consistentcy in accounts, etc. As long as a domestic employee is producing a percentage of reports and at a quality they deem acceptable for appearances, they don't care who is in that seat. The constant hiring is to replace all that are leaving. It's just a huge revolving door. Not worth stressing over, it's been coming for years now unfortunately.

you are right except - hope

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I agree with you except the part about newbies because they are people too and they have feelings. Don't forget that there was a time you were a newbie too.

None of the newbies are expected to stick around either. - Please get that.

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If your work is temporary, and all Nuance work is, why would they care about retaining people? The last 5 years' newbies have had to get in and out of the Nuance revolving doors right along with the rest of us. The only difference is the newbies were HIRED, the others were ACQUIRED, all the same $9 nookie to Nuance.

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