A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Disappointed.. - MT18

Posted: May 16, 2012

I have been working for Nuance for a few months now, thinking as time passed it would get better, but it hasn't. I am so frustrated that I am thinking of getting out of transcription altogether after 20 years. Does anybody else feel, well, taken advantage of working for them, especially with the VR editing? It seems to be almost totally re-typing, not just editing a few errors.

Feel the same way - sm

[ In Reply To ..]
Sometimes it makes me feel better to know other people feel the same way I do. I have had the exact same experience as you. Used to love, love, love my job. Now, want out of the whole thing. The pay is preposterous and the job is unfulfilling now because of what they have done. 13 years here and I make less now than I did 10 years ago, 50% less. Feel like I'm a big sucker on a daily basis for staying.

These line rates - and VR

[ In Reply To ..]
were created by MTSOs to screw us out of paycheck. Obviously we cannot edit twice as fast, and if we could, it doesn't matter because they cut our pay rate by more than half.

We've been had, and we let them do it by continuing to work for them.

Oh, yeah.... - (see message)

[ In Reply To ..]
I felt exactly the same way....had been transcribing as an employee for the same hospital (teaching hospital, several hundred dictators) for 18 years when we were outsourced to an MTSO. It wasn't just the drop in pay...I could tolerate a reasonable decrease in pay. It was the dramatically unfair compensation for what the job entails and having to do the identical work for the identical doctors I had been transcribing for years but making less than half as much...probably about 1/4 as much in my case when we were switched to VR. And yet, as others have said, when you practically have to retype the report, it just wasn't worth it for 4 CPL.

My manager said that people who have been transcribing for 15+ years often hate the switch to VR while less experienced people often love it. I think the difference is that if you're very inexperienced, you don't actually KNOW that what VR has typed is not correct, so it seems like a godsend that VR "tells" you what you're hearing. If only it did that!!!

I say this in the past tense because I just couldn't keep doing it and have bowed out of MT for now. I still like to read these boards from time to time because it reminds me that I probably made the right decision....only speaking for myself, of course.

Good luck to everyone....I truly wish us all well.

SO VERY TRUE! - sm

[ In Reply To ..]
You hit the nail on the head with the comment, "My manager said that people who have been transcribing for 15+ years often hate the switch to VR while less experienced people often love it. I think the difference is that if you're very inexperienced, you don't actually KNOW that what VR has typed is not correct, so it seems like a godsend that VR "tells" you what you're hearing. If only it did that!!!"

This is precisely why India can get away with "doing our jobs" although they really are not "doing our jobs!"

Doing VR for 6 years now - still not better

[ In Reply To ..]
I work for the Q (MModal), but it is the exact same song and dance. I went from making $38,000 working 5 hours a day, 5 days a week to making $18,000 8 hours a day, 5 days a week.

VR should be ILLEGAL!

Disappointed.. - Moi

[ In Reply To ..]
I feel exactly the same and worse. See my post below: "Nuance: Speech recognition versus transcription line counts."
VR line counts are so unfair. We are not just editing, we are transcribing, and I feel the lines we transcribe should be paid at our transcription rate not the VR rate. I spent so much time retyping and punctuating what VR couldn't do corrctly that I finally just quit Nuance. I am hoping for better but think line counts typed versus line counts actually edited should be added to that big court case.

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