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"Cold" call? - No thank you


Posted: Mar 11, 2015

Years ago I applied to work for Nuance and do the Escription platform.  I transcribe average 325 and edit 650 on that platform.  I was looking for only 2 hours a day just to supplement my current income (I am a workaholic).  They said no thanks.  Is Nuance just being badly managed or do they just have so much work?  If they have so much work, why wouldn't they take anybody to do the work?  99.4% quality as well.  I still have my FT job with an actual hospital so I am not going anywhere.  I was just shocked to have gotten a phone call!  I didn't recognize the caller ID so I left it go to voicemail and do not intend to return the call.

 

I do not know of any place that takes 10 hours a week--sm - anon

[ In Reply To ..]
I believe that the general requirement is a minimum of 20 hours. Part of this comes down to the fact that there are expenses associated with employees (pay roll, etc) so they require an amount that they think it is worth it to them to cover.

The phone call was likely because you expressed an interest in the past and so your name and number are on a list of people to contact. They probably have no record of the finer details. If you have a job with a hospital, I would milk it for all its worth as they are few and far between now.

Do not feel too good, I was called last week to work for them - and I already work here.

[ In Reply To ..]
Nuance nonsense.

It just goes - to show you

[ In Reply To ..]
How disconnected this hole really is with their employees. What kind of F'd up company contacts current employees to come work for them? Can you say HR FAIL! I do know how you feel. They did it to me too.

"The experience speaks for itself" - tt

[ In Reply To ..]
Enough said

Funny/not funny - gone-gone

[ In Reply To ..]
Relating to your message - I just got a call from tech support yesterday (exactly a week after I was told it was mandatory for me to change my schedule and start on this new account) wondering if I still wanted that new platform/platforms for another new account downloaded - in the meantime, guess support didn't get the memo, I don't work there anymore. Side note - when Support first tried to download these platforms, they didn't even know how to go about it and had to stop the process and get back to me. Nice.

I'm confused....you said at first they said - no thanks. Then

[ In Reply To ..]
you say you let their call go to voicemail, not intending to return the call. Didn't you say they already said no thanks....

Anyway....you don't want to work here....you wouldn't be happy....and if you really ARE getting 650 lines VR (not sure I believe that but it's a moot point)...you won't be getting that many lines/hour here for various reasons, no consistency in accounts that is required to make high production and not enough work for those of us who are still here.

to confused - wheresmymoney

[ In Reply To ..]
if you work for Nuance, then you only know the Nuance "line count" system. when I worked in a hospital, I could easily do 3000-3500 lines a day. our lines were calculated WAY different. matter of fact, we had a lot of ESLs (like who doesn't) and because of that, we actually got 1.5 lines for each line typed! so imagine my reality when we got outsourced hahahahahaha!!!!! that's probably what's going on there. I'm 25+ years in and on a great day I do 250, most days 200, bad day 150. remember it's all relative


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