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By the hour - nn

Posted: Apr 27, 2014

Somebody somewhere got paid big bucks to devise some cockamamie formula for what they think we should achieve, lines per hour, etc, which doesn't work, does it, because every account is different, some weighted heavily toward editing and others toward transcription, some heavy ESL, others not. There are too many variables to put us all under one roof production-wise. If they wanted to simplify, why not pay us by the hour with an additonal production incentive?

Interested in what you think.

much too rationale for them - newbutold

[ In Reply To ..]
Completely agree but that is way too fair for them to think about or even consider.

meant too much rationale for them!! - newbutold

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x

I had one of those formulas for what should - have been so simple. SM

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You get credit for time not worked in your line count.

Work half an hour less, thinking you'd get half hour's worth of lines taken off your production requirement; imaginary example: 200 LPH required, half hour 100 lines less for an 8 hour day of normally 1600 lines but that half hour off should give you 1500 lines allowed/required for that day. So you think you made your production quota for the day and are safe.

Nope. There's a convoluted formula involving your earned time, hourly wage, how much time you worked that day, your benefit package, etc, etc, likely even the color of your underwear on that given day...

Wouldn't a normal person reasonably think that if you were allowed a half hour off for training or whatever, that your line count would simply be reduced that amount of lines for a day??? 1 hour = 200, half hour = 100, 15 mins = 50, 7-1/2 mins = 25, and so on.

Nope. I was given that excuse of The Formula is how they figure your lines with less production and told "you're actually getting more credit this way..."

Please. Pull the other leg.

Formula - sufferinginsilence

[ In Reply To ..]
I don't even waste my time anymore trying to figure out ANY of Nuance calculations related to anything! Nothing they do as far as pay makes sense to the average person and that includes PTO/hourly rate, weekly QA percentage, weekly incentive pay, and let's not forget that "elusive" bonus!! Their motto is "If you can't dazzle them with brilliance, baffle them with BS (W.C. Fields) and that is just what they do!

Speaking of variables - how about how

[ In Reply To ..]
The percentage of lines sent to QA is a factor in qualifying/disqualifying for incentive, yet some accounts are NO BLANKS, while others allow 3! The other day I needed to send a very long report to QA because of just 1 blank, yet after 800 lines I was still at over 13% for lines sent, because even there was only 1 blank in over 800 lines, ALL of the lines in that long report counted as having been pended.

Pay formulas incomprehensible to me - wanting to quit

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My own nuance Survial package includes expending exactly zero energy on trying to understanding anything to do with my pay. I see my line rate with 3 digits to the right of the decimal point!!! That's really all I need to know. They will pay me what they feel like, and that's the end of it. It's pure take it or leave it. Right now, I take it. Someday, very soon I hope, I will leave it. I work pretty much in the same manner I always have, pretty much doing my level best to produce the best document I can. In the past, that was appreciated and rewarded. Here it is not.
They know exactly what I used to make, and they know I get really less than half of that now. I give them enough credit to figure out that I am not a happy camper, and putting a lot of energy into escape for Nuance. A new job is the focus of my limited energy resources.

By the hour - 7th child

[ In Reply To ..]
There are so many variables! Do you ever have one of those days where VR is horrible and you have to fix everything? Rarely is there a report you don't have to touch! Also, yesterday I had one of those reports that was about 18 minutes long and was only 2 pages! I am scolded every other day, either for making too many mistakes or not producing enough.

by the hour - nn - Gloria

[ In Reply To ..]
I completely agree. I also feel that there should be an additional production incentive for weekend work. I think that whenever someone wants to pay us by the hour or the page, it is not a benefit to the transcriptionist. It usually never is. Your idea of hourly with additional production incentive sounds good. ESL and terrible dictators play a part in really slowing us up.

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