A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Assigned reports - pollyanna

Posted: Mar 17, 2014

HOW UNFAIR! To have someone come behind you and assign reports from any account to be done pronto even if your shift is about over! I've had it with this! I've had it with all this company is doing - little pay and great demands!

I too have had the situation lately - where there is lots of work on my primary

[ In Reply To ..]
Yet the secondary accounts which I have been stuck with - which seem like overflow because no one seems to have them for their primary - have lots of STATs and I get stuck doing these.

In the meantime someone who has my primary for their backup gets to do all the good work I am familiar with. How stupid and unfair is that?

Again, they don't appreciate how hard it is to learn new accounts and try to be so accurate with the specs when you get hit so hard by FIESA, so incredibly hard to keep any decent line count with this happening.

When there was no work on my primary I was happy to do the work on the other accounts, but it just burns me up that all the work I am supposed to be doing is getting done by somebody else - what about letting us do our primaries and put new people onto those overflow accounts as their primaries or those who have mine as a secondary, how about putting them on these other accounts? So frustrating.

I'm wondering if we have the same COM. - sm

[ In Reply To ..]
If so, this individual has no idea how to let the TSMs schedule their own people and accounts. Since coming aboard, this person has screwed up everything. When asked questions, the replies are condescending and patronizing.

I actually really like my TSM - but she may be too nice

[ In Reply To ..]
I think every account deserves to be somebody's primary because no matter how tricky it might be the only thing we MTs have left in our arsenal is basically familiarity with knowing all the specs of our accounts, so jumping around is a big no no, and I don't think she gets that. Not assigning anyone as primary to any account (meaning all they get to be is anyone's secondary or overflow account) seems really counterintuitive to me.

Every time I get a stat from an unfamiliar account I just have to think I am the last person they would want to do it since I know nothing about them, so it is really silly that when you have backup accounts you are forced to do the stupid stats.

Okay, now - what is a COM?

[ In Reply To ..]
I only know my direct person above me, is the COM above her?

I have no idea about all this hierarchy, but it might make sense that there is someone above my TSM making these bad rules.

Yes, COM is TSM's boss. - sm

[ In Reply To ..]
I don't know what the initials stand for, but my COM is absolutely out of touch with reality and hasn't clue #1 about workloads.

COM = Client Operations Manager - nm

[ In Reply To ..]
no msg

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