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eeek its me again, the one with the virus - tab

Posted: Nov 04, 2009

Thanks for all the suggestions below! Support had called me on Monday and I spent 4 hours on the phone with them trying to get the virus off. They couldn't do it and escaladed the ticket. That person was suppose to call me yesterday and didn't. Then they didn't call me today and I called support back and they told me it was out of their hands! So I missed yesterday and today from work which normally wouldnt be so bad, but there are only 4 paychecks till Christmas and I am already going to be broke. I tried downloading DQS on my computer and it just isn't happening. I have a dinosaur. Anyways, so do they do that downtime thing anymore or do you think I would have to use PTO? BEWARE of PERSONALGAURD2009

virus - me

[ In Reply To ..]
What antivirus programs are you running? One of THE best is to run trend micro from it's site. I also use Bpybot and Malware.

As far as downtime pay,..... - kiki

[ In Reply To ..]
I don't know if things have changed since the last time my computer crashed, but I did get downtime pay. I think there is a limit--I want to say 2 days but not sure. It might also depend on what state you are in (I'm in CA). But I would most definitely contact your CCM and tell her you think you are eligible for downtime pay.

you will definitely get downtime.... - been there

[ In Reply To ..]
I had my monitor go out and I got 8 hours of downtime till they got me a new one. I would get a ticket for support to get you sent out a new computer and then call your super and tell them you want downtime because it is their computer and it is inoperable.
Demand a new computer be sent out right away cause it takes a day and maybe you can be working by Friday when UPS gets there!

MalwareBytes - a Yearbie

[ In Reply To ..]
Did you read me reply to the original post about using MalwareBytes. No joke, it cleared mine and it was infected with the Microsoft Antivirus 2010. It is all the same virus just different variations. Give it a try, it is very good.

support did it and couldnt get it off - tab

[ In Reply To ..]
I was on the phone with them for hours and watched them do it! So now I am waiting for something called security systems to call me back! Thanks for the advice!!!

3 days downtime pay a year is what we get - tab

[ In Reply To ..]
I just found that out from my CTL today. So at least that dosen't eat so much into my PTO, but this is day 3 of not working and tomorrow will be another story! God forbid your computer crashes or has a stupid virus!!!

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