A community of 30,000 US Transcriptionist serving Medical Transcription Industry


I would really appreciate feedback on DQ7.1.. I am too bothered by changes - not seeing any benefit - what is your experience?


Posted: Oct 14, 2012

I really would like to know if I am just a whiner or if the multitude of problems I am having  is universal.

My ASR is now very bad.  Placing periods where there is no sentence, no commas in clearly dictated lists, and just not recognizing clear dictation, where as before the account I was in was wonderful at ASR.

The automatic bulletting is driving me crazy.  I get reports where every sentence is bulletted for no reason and unlike Word, you cannot just delete, you have to highlight control L and even that sometimes messes it up even more.

The Undo button is now hidden under Edit not easly up in toolbar.  AND more importantly,  it doe not work.  I have mistakenly highlighted text and deleted only to try to "undo" and it does not work.

I for one hate all the panels and yes, I can hide 1 or 2 of them, but most keep popping up.  I think all that extraneous info is more distracting than helpful.  I do not have to keep referring to the patient's name.  And it was much easier to quickly control D and copy and paste patient name than it is now.

The text and font I cannot seem to get just right.  Character spacing seems a little cramped and I have tried every font in the book. 

ADT screen is much harder to navigate, Spell check as well, and Expansion list..forget about it, used to be quick clicks, now spell check takes extra click to get to suggested word spelling, Ctrl E for expansion is just mess..sometimes I cannot navigate it alaphabetically. 

And I have noticed navigating through the report is a mess.  I am a whiz at shift S to navigate thorugh ASR and now it is slow, boggy, overshoots words.  It used to be clean, dry, concise and it is not that way..it is just not working for me!

Okay..here are two positives.

Ctrl M now does not stop the report, it simply brings you back to where you want to start and continues on..that I like, because I can take my foot of the pedal and just hit play and elevate my feet..that is nice.

And report look-up is nice and easy..and I do really like that..but i do not use it enough to compensate for the mess that everything else has become. 

 

Any feedback would greatly be appreciated and if I am a whiner..I can take that too.

 

Thanks!

 

I only like the report look up also! - whiner too

[ In Reply To ..]
I have a period after every paragraph where a blank line should be, for no reason. I absolutely hate the bullets all over the place, even when something is not supposed to be numbered. The headings are not right at all. It is just a big ol mess.

I liked having the patient info on the top of the page in 6.0, but now, you have to scroll to see it if you put it up there. I dont like it on the side because then my typing space is too limited. I like to be able to see name, date of birth and sex of patient. I hate having to Ctrl D to see it.

I hate the stupid question marks on the doctor names, have no clue why it is like that. I also feel like I cannot type as fast or edit as fast. I think the ASR recognition is so much worse than before, but what do I know. I wish we could be given a choice, because I just hate it.

Guess who it was designed for - old and burned out

[ In Reply To ..]
It was designed so that they can tell you that if you search here and search there you can fill in all the blanks. If you do that and are not earning minimum wage now, I guarantee that you will. Search the national database for a physician's name? Tell the damn dictator to spell it and if they can't, they will get Dr. &^%$^$#@. They keep expecting us to do more and more for less and less and sooner or later they will lose almost all of their competent MTs, either from attrition or starvation.

I vote starvation - but thats me

[ In Reply To ..]
or stroke...

It will be from starvation. My fridge is already - empty.

[ In Reply To ..]
x

:( sorry - thats horrible

[ In Reply To ..]
You can come here for dinners!

I prefer it and am more productive - sm - Jodi

[ In Reply To ..]
I'm going to comment in parentheses after each one that I know of issues/fixes.

My ASR is now very bad. Placing periods where there is no sentence, no commas in clearly dictated lists, and just not recognizing clear dictation, where as before the account I was in was wonderful at ASR. (7.1 is much more lax with punctuation. We have to correct that a lot more than before. It's a pain but I've found using CTRL+K works great)

The automatic bulletting is driving me crazy. I get reports where every sentence is bulletted for no reason and unlike Word, you cannot just delete, you have to highlight control L and even that sometimes messes it up even more. (You do not have to highlight anything to undo the bullet, just put the cursor in the section that is bulletted and hit CTRL+SHIFT+L and it will undo the bullet.)

The Undo button is now hidden under Edit not easly up in toolbar. AND more importantly, it doe not work. I have mistakenly highlighted text and deleted only to try to "undo" and it does not work. (Try CTRL+Z. It is undo and it is much quicker than using the mouse and in the long-run you'll find it 10 times easier, and if you want to redo something you accidentally undid, CRTL+SHIFT+Z will do it for you.)

I for one hate all the panels and yes, I can hide 1 or 2 of them, but most keep popping up. I think all that extraneous info is more distracting than helpful. I do not have to keep referring to the patient's name. And it was much easier to quickly control D and copy and paste patient name than it is now. (I do find the panels annoying but I found it a bigger pain in the butt to jump between pages for information, so I'm just kind of dealing with them. You can hide the bottom panel which is the QA box. You can put the ADT info panel up at the top and then just hide the other panels and you should have your screen back)

The text and font I cannot seem to get just right. Character spacing seems a little cramped and I have tried every font in the book. (I use Tahoma 22 I believe it is set at. The spacing is funky no matter what but I have been told it doesn't matter what the spacing looks like on the screen because it doesn't end up that way. I think I've driven my QA person nuts cuz of this too lol)

ADT screen is much harder to navigate, Spell check as well, and Expansion list..forget about it, used to be quick clicks, now spell check takes extra click to get to suggested word spelling, Ctrl E for expansion is just mess..sometimes I cannot navigate it alaphabetically. (Have you tried to use any of the keyboard short cuts rather than the mouse? I'm not much of a mouser but the keyboard commands are the same as Word. As for the short cut, I'm stumped there. I haven't had any issues with mine. Are you sure your computer is 100% compatible with 7.1?)

And I have noticed navigating through the report is a mess. I am a whiz at shift S to navigate thorugh ASR and now it is slow, boggy, overshoots words. It used to be clean, dry, concise and it is not that way..it is just not working for me! (I HATE using the cursor tracking. I refuse to use it. I can be in the middle of an edit and take my foot off the pedal and BAM it leaves me where voice was ended rather than where I was making a correction, so I took it off).

Okay..here are two positives.

Ctrl M now does not stop the report, it simply brings you back to where you want to start and continues on..that I like, because I can take my foot of the pedal and just hit play and elevate my feet..that is nice. (Ctrl+M will match the voice playback to cursor and Ctrl+Shift+M will match cursor to where the voice is. I've found out the hard way a few times on accident that Ctrl+Spacebar will stop and play voice also which I've actually used quite a few times.)

And report look-up is nice and easy..and I do really like that..but i do not use it enough to compensate for the mess that everything else has become. (ISN"T THIS THE BEST?!?!?! I love it. I use it all the time, probably because 99% of my MDs are ESLs but it has helped A LOT for me.)

I hope you have better luck and things work out better for you!!!

Thank you sooo much for taking the time to offer - your feedback. I really appreciate it!

[ In Reply To ..]
I will definitely follow your advice on some of the issues I have been having. Again..I really appreciate you taking the time..very, very thoughtful and kind!

No problem - Jodi

[ In Reply To ..]
More than happy to help. I know how frustrating it can be to be in a new system and it seems like nothing is going right. Good Luck!

I like it, but then I switched from Cornerstone and - it seems much more...

[ In Reply To ..]
compatible with Cornerstone so it was an easy switch for me (originally trained on 6 which was giving me nightmares to think of switching to). I happen to like the panels and a smaller work screen because my eyes don't have to wander so far left and right so I can make corrections I see down below while still watching the ASR as it goes. There are small annoyances like the commas, but they seem to be getting better over time. Overall, I'm pleased. I was scared to death to make the switch from Cornerstone but it has gone quite smoothly with barely any slow down time at all to learn the program.

I have macros for all the harder keystroke combinations that annoyed me which helps a lot.


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