A community of 30,000 US Transcriptionist serving Medical Transcription Industry
Did any of you get an email from MModal or your TSM on how to change your company code in Fluency Manager so that it would reflect the new code and allow you access to DEP? Did your TSM have you check this and check for your expansions before the go live? I can still access the DEP portion of Fluency and perform searches, see backlog, all the same functions I had before. No one said anything about restricting our access. She had us make the changes and test it before the go live and if there was a problem with any of it, we were to place a remedy ticket with SA merger in the note section.
When you type in your user ID followed by DEP, enter your password and the company code of 112260, does it give you you limited access to functions or are you unable to access it at all?
I looked below for posts about it but I only found one, and it didn't say much other than she couldn't do searches.