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How do you make up NJA hours with lockout - newbiemt


Posted: May 27, 2010

With the new teamworks lockout/lockdown, how does one make up missed NJA hours when work eventually comes? If we are not scheduled to work, even though we send an NJA mail to support, we are not allowed to log in. Since I am new to Medquist, any help is greatly appreciated.

You need to ... - MT39

[ In Reply To ..]
You need to schedule it with your sup and they will input the hours you plan to work in your schedule. Lately I have had time I have needed to make up and she says finish by Saturday night and I don't have to schedule anything. Another time she told me there was a glitch in the program and they aren't locking us out right now... Who knows, but you can definitely schedule the time with your sup.

go to the swapboard - sm

[ In Reply To ..]
and see if there are any posted hours there you want and claim them.

Right now the lockdown in my area at least isn't working, so I just log in and work whenever I can to make up NJA hours.

To find out if you're area is in lockdown, just try logging into DQS during your unscheduled hours and see if it lets you. Make sure you've surpassed the "15 minute" allowance start/end shift times, though.

If neither of these things work for you, simply tell CCM you need to make up the NJA times.


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